Support Worker, Mental Health

Role Description

Join Our Team as a Complex Needs Support Worker

Location:

Drayton, Abingdon, Oxfordshire
Salary: £13.16 per hour (£25,662 per annum) plus benefits

Hours:

7.00 am – 3.00 pm, 2.00 pm – 10.00 pm (Monday to Sunday on a shift rota basis. Please note, the shifts may vary due to the needs of the people we support)

Contract:

Full‑time (37.5 hours per week), Permanent
Driving Requirement: A valid driving licence is required (Manual, UK)
Visa Sponsor ships:
Not Available

• Guaranteed hours – because your time is valuable
• Paid training & career development – grow with us
• Supportive team vibes – we’ve got your back
• Wagestream – access your earnings instantly, stay in control

• Strong English communication skills (spoken & written)
• Previous experience in a care/support setting
• A valid manual UK driving licence
• The legal right to live and work in the UK

• Supporting daily routines – from morning support to bedtime
• Planning fun, person‑centred activities that boost wellbeing
• Contributing to tailored support plans
• Building therapeutic relationships that truly make a difference
• Keeping accurate support notes – every detail matters

Big news — we’re expanding! Join us in our new home where you’ll support an individual. You won’t be alone – you’ll be part of a passionate, caring team.

John* – You’ll be supporting John, a vibrant individual with complex needs who is moving into a specially adapted home. John lives in a single‑occupancy home which is purpose‑adapted to meet his complex needs. He loves going out every Friday for KFC, trips to cafés and drives. His dad is a big part of his life, so family involvement is key and often has family visiting him.

When he is not out and about enjoying himself, he usually likes being at home listening to music (especially classical), Disney films, colouring, and outdoor fun like trampolining and swings in the garden. Routine is very important to James.

* Please note, the real name has been changed to protect the individual's identity confidentiality.

You’ll be making a real impact with a person who has:

• Learning disabilities, including using communication tools like Makaton or PECs
• Experience with individuals with autism and/or visual impairments
• Behavior that is highly challenged and the application of Positive Behaviour Support (PBS) strategies

From January 2026 to end of March 2026, you’ll need to travel to Birmingham (B38 area) during his transition before he moves to Drayton, Abingdon in April 2026. We will pay towards travel during this transition period.

If you’re compassionate, resilient, and ready to learn, this is your moment. It’s hands‑on, it’s heart‑led, and yes – it’s brilliant.

• Annual Excellence Awards – we celebrate your impact
• Long Service Awards – recognition every 5 years
• Development Discussions – your growth matters
• Leadership Development Academy – take your next step

• 28 days holiday (incl. bank holidays), rising to 36 days with long service
• Life events leave – time off when it matters most
• Organisational Sick Pay – 2 weeks after 6 months, up to 12 weeks over 3 years
• Buy or sell annual leave
• Enhanced Family‑Friendly Pay + Paid Fertility Leave
• Carers Leave

• £500 monthly bonus draw – two lucky winners every month
• Blue‑Light Card + retail discounts & cashback
• Access to Tickets for Good
• Pay reviews + competitive rates
• Pension scheme with tools to plan your future
• Paid DBS & renewals
• Season ticket loans
• Advance Pay & Savings via Wagestrame (formerly Stream)

• Cycle to Work scheme
• Life assurance – 2x annual salary
• 24/7 Employee Assistance Programme
• Free eye tests
• Discounted gym membership
• In‑house Wellbeing Coach

See Ability is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to uphold this commitment and have a strong understanding of their roles and responsibilities in safeguarding.

As part of our safer recruitment procedures, we require the following checks for all successful applicants:

• Criminal background check…