Aisles Online Shopper

Aisles Online Shopper page is loaded## Aisles Online Shopper locations:
Faribault, Grant Street NW, Faribault, MNtime type:
Part time posted on:
Posted Todayjob requisition :
R215759
** Additional Considerations (if any):
** Night & Weekend Shifts Required**
- **** At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
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* Job Description:

***
* Job Title:

** Aisles Online Shopper
** Department:
** Aisles Online
** FLSA**:
Non-Exempt
** General Function
** Responsible for selecting “the best of the best” products for our online shoppers. Will also be responsible for accurately selecting groceries ordered online by our customers.
*
* Core Competencies:

*** Partnerships* Growth mindset
* Results oriented
* Customer focused
* Professionalism
* * Reporting Relations
** Accountable and

Reports to:

District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home;
Online Shopping Department Manager Positions that Report to you:
None
** Primary Duties and Responsibilities
*** Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
* Makes an effort to learn customers’ names and to address them by name whenever possible.
* Assists customers by: (examples include)  + Escorting them to the products they are looking for.  + Securing products that are out of reach.  + Loading or unloading heavy items.  + Making note of and passing along customer suggestions or requests.  + Performing other tasks in every way possible to enhance the shopping experience.
* Answers the telephone and emails promptly and provides friendly, helpful service to customers who call.
* Accurately selects groceries ordered online by customers.
* Selects highest quality produce, meat, and other fresh products.
* Selects, scans, and bags items from all temperature zones.
* Adheres to company policies and individual store guidelines.
* Reports to work when scheduled and on time.
** Secondary Duties and Responsibilities
*** Tenders customer orders through POS and charge the customer’s credit card.
* Upon gathering orders, place in storage at proper temperature and promptly retrieve from storage prior to customer’s arrival.
* Ensures products maintain proper temperature through the entire process.
* Cart to and place in holding area for pick-up.
* Lift, carry, and load groceries into customer vehicle.
* Continually monitors incoming online orders to ensure prompt, on-time fulfillment.
* Performs other job-related duties and special projects as required.
** Education and Experience
** High school diploma or equivalent preferred.
** Knowledge, Skills, Abilities and Worker Characteristics
*** Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.
* Good verbal and written communication skills.
* Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.
* Ability to identify problems, develop and execute solutions.
* Must possess the ability to substitute products for customers, upon request and unavailability.
* Well organized, able to multi-task, and work in a fast-paced environment.
* Ability to work independently and complete daily workload with limited supervision.
** Physical Requirements
*** Visual requirements include: ability to see detail at near range with or without correction.
* Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds.
* Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.
** Working Conditions
** The duties of this position are mostly…