Customer Service Representative

Customer Service Representative - Join Our Dynamic Team!

Culligan of Faribault is a thriving dealership under the Packard Culligan franchise group. With nearly 80 years of family‑owned and operated excellence, Packard Culligan is an industry leader in commercial and residential water treatment and filtration systems, committed to delivering top‑tier drinking water solutions to our valued customers.

• Enjoy $0 deductible medical insurance with affordable premiums! Dental, vision, life insurance and more included in our comprehensive benefits package.
• Career growth opportunities through training and development.
• Competitive base pay, commission, and bi‑annual employee incentives.
• 401k with employer match.
• Achieve work‑life balance with a consistent Monday‑Friday 8AM‑4:30PM schedule.
• 7 paid Holidays and a competitive PTO package.

• Effectively communicate our products and services to customers.
• Address general water quality concerns and inquiries.
• Handle payments, invoices, and assist with collections.
• Efficiently schedule deliveries and service appointments.

• Strong communication skills, both verbal and written.
• Quick problem‑solving abilities for addressing unique customer needs.
• Meticulous attention to detail to ensure accuracy.
• Willingness to become a water treatment expert through training.
• Proficiency in Microsoft Office, data entry, and documentation.
• Collaborative team player with a friendly demeanor.

To be a CSR at our dealership you will be subject to a pre‑employment background check, and drug screening upon offer of employment. In addition, a high school diploma or equivalent is required.

Packard Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.