Veterans Empowerment Coach

Position Overview:

Veterans Empowerment Coach

The Veterans Empowerment Coach provides relationship-based coaching to support housing stability and self-sufficiency for Veterans and their families in Region 5 of North Dakota. This role combines direct client support, community outreach, and service coordination to help Veterans achieve stable housing, set meaningful goals, and build long-term economic security.

• Generous 401(b) company contribution with no match necessary after 90 days of employment.
• Health insurance, dental and vision (eligible almost immediately-1st of the following month).
• Paid time off
• Sick Time
• 11 paid Holidays
• Professional development assistance

• Make a meaningful impact by supporting Veterans and their families on their path to housing stability
• Work within a strengths-based, family-led coaching model that values lived experience
• Build deep relationships with clients and community partners
• Be part of a mission-driven organization focused on empowerment, dignity, and opportunity

• Engage Veterans experiencing housing instability in relationship-based coaching services.
• Conduct regular meetings to track progress and maintain ongoing communication.
• Provide referrals to resources (housing, benefits, etc.) and offer follow-up support.

• Assist Veterans in setting and achieving short- and long-term goals through personalized action plans.
• Employ motivational interviewing and case management techniques to identify and overcome barriers.
• Foster person-led decision-making, empowering families to set their own goals.

• Build and strengthen community connections to facilitate access to culturally appropriate services throughout Regions 5 and 6 in North Dakota.
• Coordinate with external agencies to provide holistic, comprehensive support for clients.
• Participates in presentations and other public relations efforts.

• Conduct comprehensive assessments to identify barriers to employment and services.
• Document client progress, case management activities, and referrals accurately and in a timely manner.
• Ensure compliance with funding and program requirements through clear and consistent documentation.

• Manage client budgets and financial assistance requests, ensuring accurate and timely processing.
• Collect, verify, and document financial information from clients to support applications for financial assistance, benefits, or grants.
• Work closely with program managers to ensure funds are allocated correctly and efficiently to various projects within a program.

• Work transparently with both clients and coworkers to achieve shared goals.
• Demonstrate empathy, respect, and humility in all client interactions.
• Maintain professional communication with clients, providers, and team members.
• Attends meetings and training sessions as needed.
• Performs other duties as assigned or requested.

Support all family members, including children and elders.

Families set their own goals with guidance from the coach.

Build on existing strengths.

Address systemic racism and poverty in the coaching process.

Tailor coaching to meet each family’s unique needs and goals.

Foster trust and clear communication between the coach and family.

Empower families to determine the level of support they want.

• Reliability:
  Ability to maintain regular and normal attendance for client care.
• Communication:
  Strong verbal and written communication skills, with an ability to maintain professional relationships.
• Time Management:
  Ability to prioritize tasks and manage time effectively.
• Technology Proficiency:
  Experience with Microsoft Office (Outlook, Excel, SharePoint) and online data systems.
• Problem-Solving:
  Must be sensitive to cross-cultural differences and work effectively to find solutions.

• Completion of 2 years…