Forklift Service Road Technician - Fargo, ND

Forklift Service Road Technician – Fargo, ND at Fairchild Equipment
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Fairchild Equipment was founded in 1985 as Yale Materials Handling and has grown from an eight‑person operation to a 325‑employee family‑owned company serving Wisconsin, Minnesota, Northern Illinois, North Dakota, and the Upper Peninsula of Michigan.

We know that delivering a dynamic and comprehensive customer experience requires a team with industry experience, knowledge, and strong customer service. Our employees embrace our values, exceed expectations, and share a passion for growth.

As a Forklift Service Road Technician, you will repair and maintain electric, propane, CNG, diesel lift trucks, and customer equipment. Qualified applicants should have a mechanical background with forklift repair experience. We welcome candidates from heavy, agriculture, or construction equipment backgrounds, and recent graduates from technical schools in automotive and/or diesel repair are strongly encouraged.

• Accept repair orders assigned by the Service Manager, Service Dispatch, or other designated personnel.
• Service forklifts in the following Minnesota counties:
  Clay, Wilkin, Otter Tail, Becker, Mahnomen, Norman.
• Service forklifts in the following North Dakota counties:
  Cass, Richland, Traill.
• Coordinate with service office staff to communicate necessary repairs and obtain customer approvals.
• Read work orders, observe, and listen to trucks in operation to diagnose malfunctions or problems.
• Offer solutions that meet customer specifications.
• Submit work orders promptly and provide estimates when appropriate.
• Repair, service, recondition, or assemble equipment as approved by the customer or Service Manager.
• Obtain necessary parts by working cooperatively with the Parts department.
• Perform mechanical repairs after a complete inspection and analysis of the breakdown.
• Record a complete repair description on the work order, including correct model and serial number, and document hour‑meter readings.
• Obtain customer signatures and communicate repair details to the customer.
• Examine protective guards, loose bolts, and safety devices on trucks, making necessary adjustments.
• Lubricate moving parts and test repaired trucks to verify conformance to specifications.
• Maintain a professional image and keep the service van clean, both inside and outside.
• Operate shop equipment and tools safely and efficiently.
• Notify the Service Manager or Supervisor of safety issues and/or accidents immediately.
• Perform quality work quickly and professionally.
• Promote marketing efforts to drive parts, service, equipment, and rental sales.
• Complete service forms and submit them directly to the Service department daily via the work tablet.

• Valid driver’s license with a good driving record; CDL may be required.
• Experience in forklift repair is desired, with intermediate maintenance experience required.
• Ability to read and interpret documents such as safety manuals, operating and maintenance instructions, and procedure manuals.
• Effectively communicate with customers and employees.
• Work independently with minimal supervision.
• Provide own tools immediately (annual tool incentive is given).

• High School Graduate or GED.
• Three or more years of mechanic experience and/or related education.
• Basic computer and internet software knowledge.

• Pay range: $24–$36 per hour.
• Full benefits package, including medical, dental, and vision insurance.
• Uniforms provided and laundered by the company.
• Annual tool incentive.
• Company‑paid safety glasses.
• Company‑owned or leased vehicle if required for the position.
• Paid training.
• Generous paid time off.
• Paid holidays.
• 401(k) retirement plan with employer match.
• Wellness program offering a medical insurance discount.
• Company‑paid short‑term and long‑term disability.

• Exert 75–100 pounds of force occasionally, 40–50 pounds frequently, or 15–20 pounds constantly to move objects.
• Frequent physical activities:
• Stooping, bending forward by bending the spine at the waist.
• Kneeling.
• Crouching.
• Crawling.
• Reaching.
• Standing for sustained periods.
• Walking long distances.
• Pushing and…