Sales Administrator

Job Summary

The Sales Administrator provides administrative and operational support to the Sales & Marketing team at Allstar Services Fargo. This role ensures accurate data management, handles inbound communications, supports marketing initiatives, and maintains CRM systems. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced environment.

• Manage inbound and outbound sales calls
• Answer customer inquiries and direct calls appropriately
• Schedule appointments and follow up on leads
• Provide basic customer support and gather information
• Maintain call logs and report call trends

• Assist with planning and executing marketing campaigns and events
• Coordinate social media posts and content calendars
• Prepare marketing materials (emails, brochures, etc.)
• Conduct market research and analyze campaign performance
• Support lead generation efforts
• Experience with Google Analytics, Mailchimp, or Canva is a plus

• Prepare sales reports and organize sales meetings
• Maintain contracts, proposals, and sales documentation
• Update and maintain CRM system data accuracy
• Assist with system updates and basic troubleshooting
• Monitor sales pipelines and assist with forecasting

• Enter and track leads from website, events, and inbound calls
• Qualify and assign leads to sales representatives
• Maintain database accuracy and perform regular cleanup
• Track lead conversion rates and generate reports

• 2+ years of experience in sales administration, marketing, or a related role OR a degree in sales, marketing, business administration, or related field (candidates with either experience or education are encouraged to apply)
• Proficiency in CRM software and Microsoft Office (Excel, Word, PowerPoint)
• Strong verbal and written communication skills
• Strong organizational and multitasking abilities
• Detail-oriented with problem-solving skills
• Ability to work independently and as part of a team

• Salary up to $65,000 plus bonuses
• Competitive benefits package
• Professional growth opportunities
• Full-time, in-person position