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Front Desk Sales Manager

Job in Fargo, Cass County, North Dakota, 58126, USA
Listing for: Massage Envy
Full Time position
Listed on 2026-01-24
Job specializations:
  • Sales
    Retail Sales, Sales Associate/Assistant, Inside Sales, Customer Success Mgr./ CSM
Job Description & How to Apply Below

Benefits

  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Training & development
  • Wellness resources

Job Title: Front Desk Sales Lead (Full-Time)
Location: Massage Envy Fargo, ND
Schedule: Full-Time. Includes evenings and weekends.

About the Role

We are looking for a confident, motivated Front Desk Sales Lead who thrives in a fast-paced, goal-driven environment. This is not an entry-level front desk role. This position is for someone with a strong sales background, a passion for closing deals, and the ability to lead by example.

You will be the sales driver at the front desk, setting the tone for performance, coaching the team, and ensuring every guest interaction turns into a sales opportunity.

Key Responsibilities
  • Lead front desk sales efforts with a strong focus on memberships, service packages, and gift cards
  • Confidently close sales and overcome objections
  • Meet and exceed daily, weekly, and monthly sales goals
  • Coach and support front desk associates on sales conversations and closing techniques
  • Deliver an exceptional guest experience from check-in to checkout
  • Handle POS transactions, scheduling, opening and closing duties, and guest follow-ups
  • Partner with management to drive revenue, accountability, and performance standards
Qualifications
  • Proven sales experience required. Membership, retail, inside sales, or service-based sales preferred
  • Strong closing skills and comfort asking for the sale
  • Confident and professional communication skills
  • Leadership mindset with the ability to motivate and influence others
  • Organized, reliable, and detail-oriented
  • Comfortable working in a performance-driven, goal-oriented environment
  • Availability to work evenings, weekends, and some holidays
What We Offer
  • Competitive hourly pay plus commission opportunities
  • Clear expectations and measurable performance goals
  • Growth and leadership development opportunities
  • Supportive team and management environment
  • Employee discounts on services and retail products
How to Apply

If you love sales, thrive on results, and enjoy leading from the front, we want to hear from you. Apply today and tell us why you are a closer.

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