Assistant Store Manager

Step Into Leadership at Burggraf's Ace Hardware!

Ready to take the next step in your retail career? At Burggraf's Ace Hardware, we’re more than just a store—we’re a vital part of our community. As an independently owned and operated business, our mission is to provide exceptional customer service and build a team committed to going the extra mile.

We are currently seeking a driven, hands‑on Assistant Manager who is passionate about leading a team and delivering excellent customer service. If you have leadership experience, a strong work ethic, and a drive to inspire others, this could be your next great opportunity. Hardware experience is a plus—but not required. We’ll provide training, support, and a clear path for success.

At Burggraf's Ace Hardware, our leadership team is responsible for delegating, training, and guiding team members while overseeing day‑to‑day operations including sales, expenses, inventory, and customer satisfaction. It’s a fast‑paced and rewarding role where you’ll have the chance to grow while helping your team and your community thrive.

What You’ll Be Doing:

• Lead by example, providing exceptional customer service and inspiring the team to do the same
• Assist in managing day‑to‑day store operations, including sales, inventory, and employee performance
• Delegate tasks, monitor progress, and provide hands‑on support to team members
• Ensure that store policies and procedures are followed, maintaining a clean and safe store environment
• Handle customer concerns, complaints, and returns with a positive attitude and professionalism
• Help train, develop, and coach associates to ensure personal and professional growth
• Oversee inventory, including receiving and stocking merchandise
• Assist in opening and closing the store, ensuring operational procedures are followed
• Support in preparing schedules and managing time‑off requests, while ensuring the store is always staffed appropriately

What We Offer:

• Competitive pay based on experience:
  Starting at $15.00 per hour
• Schedule Flexibility:
  Work/life balance is a priority—we schedule two weeks in advance and respect your time outside of work.

Benefits:

• Paid time off
• Holiday pay
• 401K matching
• Employee discounts on products
• Perkspot discounts on services and merchandise
• Free uniforms (shirts, vests, and more)

Why Join Us?

• Grow your leadership skills in a hands‑on role and prepare for future opportunities.
• Make a difference in your neighborhood while building a fulfilling career.
• Work in a team‑oriented atmosphere that values positivity, professionalism, and a great attitude.

Requirements:

• Management experience (hardware experience is a plus, but not required)
• Strong leadership, communication, and team‑building skills
• Ability to stand, walk, and lift up to 50 lbs during shifts
• Ability to work in‑person and lead a team effectively
• Excellent customer service skills and a positive attitude
• Ability to manage multiple priorities in a fast‑paced environment

Welcome to Burggraf’s Ace Hardware!
We’re proud to be your local Ace Hardware—part of a trusted network of over 5,000 stores, most independently owned by people who live and work in the communities they serve. At Burggraf’s, we believe in staying small, personal, and neighborly—just like it ought to be.
As part of our team, you're joining a family‑run business that values service, integrity, and community. We’re glad you’re here.
Welcome to the family.