Mac's Hardware- Sales Associate; Chain​/Rope & Cable Department Head

Job Summary The Chain/Rope & Cable Department Head at Mac’s Hardware is a full-time sales associate position responsible for managing the daily functions of the Chain, Rope, and Cable department. This role requires delivering exceptional customer service by assisting customers with selecting appropriate products for their project needs, as well as measuring and cutting chain, rope, and cable to customer specifications.

In addition to sales responsibilities, the Department Head is responsible for maintaining inventory levels by putting away freight, organizing merchandise, and ensuring the department remains clean, safe, and fully stocked. The role also includes executing price changes, completing merchandising resets, and ensuring all products are properly labeled and displayed according to company standards. Due to the high-demand nature of this department, the position requires frequent heavy lifting and the safe handling of materials and equipment.

The ideal candidate will demonstrate strong communication skills, product knowledge, the ability to work independently, and a commitment to maintaining a safe and efficient work environment while supporting overall store operations.

• Provide excellent customer service by assisting customers with product selection and project needs
• Measure and cut chain, rope, and cable to customer specifications
• Stock merchandise and put away freight deliveries in a timely manner
• Maintain department cleanliness, safety, and organization
• Complete price changes and signage updates as required
• Execute merchandising resets according to store standards
• Monitor inventory levels and report low stock to management
• Safely lift, move, and handle heavy materials and equipment
• Follow all safety procedures and store policies
• Support overall store operations and assist in other departments as needed
• Maintain product knowledge to effectively assist customers

• All levels of employment enjoy our fantastic employee discount
• 401k with employer match
• Employee Assistance Program
• Part-Time benefits include Vision, Dental, Critical Illness, and an Accident plan
• Full-Time benefits include the additional benefits of Medical, Vision, Dental, LTD/AD&D, STD, Life Insurance, Dependent Life Insurance, Will prep services

Central Network Retail Group, LLC complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.