Grocery Clerk
Listed on 2026-02-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service, Retail Support, Grocery Clerk
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Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Help customers discover new items or products they inquire about.
- Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
- Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
- Provide customers with ordered fresh and non-perishable grocery products.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Stay current with present, future, seasonal, and special ads.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
- Gain and maintain product knowledge to respond to questions and make suggestions.
- Create a welcoming environment for customers by answering questions and providing assistance.
- Reinforce safety programs by following procedures and reporting unsafe conditions.
- Perform preventive maintenance and notify management of equipment issues.
- Notify management of customer or employee accidents.
- Work cooperatively in a high-paced and sometimes stressful environment.
- Manage conflicts in a reasonable and cooperative manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek help when needed to resolve issues.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Qualifications
Minimum Position Qualifications:
- Customer Service skills
- Effective communication skills
- Basic math knowledge (counting, addition, subtraction)
Desired Previous Job Experience:
- Customer Service skills
- Retail experience
About Us
Based in Colorado, King Soopers merged with The Kroger Company in 1983. We proudly serve customers in over 115 stores across Colorado and Wyoming. As part of Kroger, we strive to bring diverse teams together with a shared purpose:
To Feed the Human Spirit. We are committed to innovation, community, and creating positive experiences for our customers and employees. We value caring, purpose, and a hunger to learn, offering opportunities for growth and development.
What You’ll Receive From Us
The Kroger family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.
Seniority level- Entry level
- Part-time
- Management and Manufacturing
- Retail
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