Assistant Store Manager

Assistant Store Manager

Central Network Retail Group, LLC (CNRG) is seeking an Assistant Store Manager to ensure smooth store operations in the Manager’s absence. The role requires a strong understanding of CNRG’s mission, values, and operational standards, as well as a commitment to aggressive customer service and effective team leadership.

• Exemplify and promote CNRG’s Mission and Values in daily business.
• Define and demonstrate aggressive customer service to exceed expectations.
• Assist in achieving store budgeted goals through key associates and personal actions.
• Maintain proper merchandising of the retail sales floor according to company standards.
• Ensure merchandise is received, stored, and merchandised in all departments following operational and safety procedures.
• Monitor delivery procedures to guarantee on‑time loading and prompt, courteous customer service for pick‑ups.
• Encourage commercial sales associates to pursue new commercial customers while maintaining high customer service.
• Report unusual occurrences promptly to the Store Manager and resolve issues immediately as needed.
• Lead all associates in the Manager’s absence, providing direction and consistent feedback to ensure adherence to company policies and standards.
• Assist in recruiting, selecting, and training new associates.
• Create a collaborative team environment throughout the store.
• Maintain certifications in all store areas (inside/outside forklifts, DOT, gate, receiving, and service desk).
• Complete the HCI product knowledge course and master all store customer service skills (e.g., banding lumber, cutting keys, mixing paint, keying locks, cutting flooring).
• Perform any additional duties assigned by the supervisor or company official.

• Excellent leadership, problem‑solving, and organizational skills.

• Ability to manage with limited supervision.

• Strong oral and written communication skills for interacting with customers, vendors, and associates.

• Experience interpreting data and using statistical or numerical information to assess and coordinate merchandise and operations.

• Detail oriented, able to handle multiple tasks in a fast‑paced environment.

• Physical capability to climb, lift up to 50 lbs., reach, bend, twist, kneel, and stock overhead areas.

• Willingness to work flexible schedules including weekends, evenings, and holidays.

• Employee discount for all employment levels.
• 401k with employer match.
• Employee Assistance Program.
• Part‑time benefits:
  Vision, Dental, Critical Illness, Accident plan.
• Full‑time benefits:
  Medical, LTD/AD&D, STD, Life Insurance, Dependent Life Insurance, will preparation services.

Central Network Retail Group, Inc. complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.