Restaurant General Manager

ROLE OVERVIEW

The Restaurant Manager plays a critical leadership role at our KPOT locations, overseeing the success of front-of-house operations. This Restaurant Manager position requires an individual who is highly organized, adept at multitasking, and capable of coaching team members effectively in real-time. The ideal Restaurant Manager will have a strong track record of fostering a culture of exceptional hospitality and will be responsible for ensuring seamless day-to-day operations.

Availability to work evenings and weekends is essential.

• Full Operational Oversight
  :
  Hold full P&L accountability, manage prime cost control (food, labor, purchasing), inventory, and ensure compliance with federal, state, and local regulations.
• Team Leadership & Staffing
  :
  Lead hiring, staffing to required levels, corrective actions, and integrated company initiatives across teams.
• Standards & Procedures
  :
  Maintain expert knowledge of brand standards, plate presentation, recipe adherence, and overall operational procedures.
• Customer & Floor Management
  :
  Oversee floor operations, shift management, labor cuts, and engage with customers to ensure exceptional service.
• Facilities & Special Projects
  :
  Conduct operational audits, resolve facilities issues, and manage weekly special projects.

• Restaurant & Bar Management
  
  Experience:
  
  1+ years leading full-service restaurant operations and bartending, with a hands‑on approach to service and team supervision.
• Certified Food Safety: Holds a valid State‑Mandated Food Handlers Certification, ensuring compliance with health and safety standards.
• Tech‑Savvy Operations: Proficient in POS systems, scheduling software, inventory/purchasing platforms, streamlining daily operations.
• Professional Communication: Demonstrates clear, high‑level communication skills to effectively lead teams and enhance guest satisfaction.
• Financial Acumen: Solid experience with P&L management, understanding the relationship between sales, labor, and operational costs.

• Advanced Leadership: 3+ years in full-service restaurant management and bartending, with a proven track record of operational excellence.
• Food Safety Expertise: Holds a State‑Mandated Food Manager Certification, reflecting advanced food safety and regulatory knowledge.
• Operational Technology Mastery: Deep familiarity with restaurant tech tools, including advanced POS, scheduling, and inventory systems.
• Guest Experience Champion: Strong communication and a passion for delivering world‑class service at every touchpoint.
• Strategic Financial Insight: In‑depth understanding of P&L metrics with the ability to implement strategies that drive profitability and improve key KPIs.
• Flexible Scheduling: Enjoy a healthy work‑life balance with shifts that fit your lifestyle.

• Generous employee discount:
  Receive 30% off meals to enjoy your favorite dishes anytime.
• Vibrant work culture:
  Be part of a fun, high‑energy team with opportunities for career growth and advancement.
• Performance‑based bonus potential:
  Earn additional income through performance and goal‑driven incentives.
• Paid time off.
• Paid training.