QA Manager

Overview

Red River Commodities is a leading producer of natural, sunflower-based food products including Sun Butter spread and Pecking Order chicken treats. We pride ourselves on our sustainable practices, innovation, and commitment to delivering superior products to our customers. Our team shares core values focused on family, pride, passion, safety, and integrity. We work hard, play harder, embrace authenticity, and always support one another to achieve our goals.

Location:

4040 7th St N, Fargo, ND 58102

The Quality Assurance Manager is responsible for leading the development, implementation, and continuous improvement of the company’s quality systems and food safety programs. This role oversees all quality assurance operations, ensuring that products meet regulatory requirements, industry standards, and customer expectations. The Quality Assurance Manager will lead a cross-functional approach to quality management, champion a culture of safety and compliance, and serve as the primary point of contact for audits, certifications, and customer quality concerns.

1. Quality Program Leadership

• Direct and manage all aspects of the quality assurance program, including product inspections, testing protocols, documentation, and regulatory compliance.
• Ensure the effective execution of HACCP, GMP, and other food safety and quality management systems.
• Lead internal quality audits, oversee third-party inspections, and facilitate corrective actions as necessary.

2. Team Management & Development

• Lead, coach, and develop the quality assurance team, including supervisors and technicians, to maintain high standards of performance and accountability.
• Establish quality team objectives, provide ongoing training, and promote professional development.

3. Regulatory Compliance & Certification

• Ensure compliance with all relevant food safety standards and regulatory bodies (OSHA, FDA, USDA, etc.).
• Maintain all quality certifications (such as HACCP, GMP, SQF, etc.) and prepare the facility for successful audits and inspections.
• Serve as the primary contact for customer quality audits and inquiries.

4. Cross-Functional Collaboration

• Partner closely with Production, Supply Chain, Engineering, and Maintenance to integrate quality into every stage of the process.
• Lead investigations of quality issues, facilitate root cause analysis, and drive timely corrective and preventive actions.
• Collaborate with the leadership team to develop strategies that improve product quality, efficiency, and customer satisfaction.
• Analyze production and quality data to identify trends, risks, and areas for process improvement.
• Develop and track Key Performance Indicators (KPIs) for quality performance and continuous improvement initiatives.
• Lead the facility’s quality-related continuous improvement projects and safety culture initiatives.

6. Customer & Supplier Quality Management

• Manage customer complaints and quality claims, ensuring timely investigation and resolution.
• Oversee supplier quality assurance, including raw material verification and vendor performance reviews.

• Bachelor’s degree in Food Science, Quality Management, Chemistry, Engineering, or related field preferred.
• 3+ years of quality assurance experience, including 1+ years in a leadership or management role, preferably in food manufacturing or agriculture-based processing.
• Advanced knowledge of HACCP, GMP, OSHA regulations, and food safety management systems.
• Strong leadership, cross-functional collaboration, problem-solving, and project management skills. Proficiency in quality system software, reporting tools, and root cause analysis methodologies.

• Work is primarily conducted in a production facility with exposure to machinery, noise, and variable temperatures.
• Requires frequent standing, bending, and physical activity.
• Must adhere to safety protocols and personal protective equipment (PPE) requirements.

At Red River Commodities, we value our employees and are committed to providing a supportive and rewarding work environment. As a member of our team, you will enjoy a competitive salary, comprehensive health benefits, and opportunities for career growth and development. Below are some additional benefits that we offer.

• On-demand pay available through Tapcheck
• Paid time off
• Paid Holidays
• 401k & company match
• Profit Sharing
• Employee Assistance Program

Red River Commodities and its subsidiaries are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This applies to all employment practices within our organization.

Red River Commodities makes hiring decisions based solely on qualifications, merit, and business needs at the time.

We are committed to…