Banquet Supervisor

Job Summary

We are looking for a Banquet Captain to assist the Sales Coordinator to lead and support all Banquet Department operations. This includes providing support and guidance, to fellow banquet personnel, to guarantee a successful and effective operation. This will be done to maintain an efficient, profitable and professional Banquet Department, providing high levels of guest and associate satisfaction. Provide quality service and hospitality in a clean, organized and well‑maintained department and to verify details, of the Banquet Event Order (BEO), get carried out by set up and service staff.

Uphold our company standards and mission and to assist the Sales Coordinator.

• Medical and Dental Insurance
• PTO
• Competitive Pay
• 401(k) Retirement Savings Plan
• Life Insurance
• Disability Insurance
• Hotel Room Discounts
• Ongoing Training and Career Development

• Follow instructions from Sales and Food department regarding BEO’s to determine food and beverage requirements, appropriate staffing levels, room set up, room/station assignments, buffet décor and enhancements.
• Responsible for the appropriate and timely set up of all functions, room, table and equipment.
• Responsible for the appropriate and timely delivery of food, beverage and delivery of service.
• Other key Banquet Department supervisory duties such as hands‑on support, serving, bartending, set up work, coaching, labor control and training.
• Actively attend and participate in BEO, Food & Beverage and hotel management meetings, as requested.

• High School Diploma or GED required
• 1-3 years of full‑service banquet experience as server and set up person
• Prior management experience required
• Licenses or Certificates:
  State requirements
• Ability to communicate effectively both verbally and in writing with a strong understanding of the English language
• Knowledge of basic computer skills
• Ability to meet deadlines and ensure thorough completion of duties
• Requires the ability to walk and stand during long lengths of time
• Able to lift up to 50 lbs. on a regular and continuing basis
• May be required to lift trays of food or food items weighing up to 30 lbs
• Push and pull carts and equipment weighing up to 250 lbs. occasionally
• Climb steps in hotels that do not provide elevators
• Must maintain a neat, clean and well‑groomed appearance

At ROI Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands‑on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.