Revenue Cycle Specialist

The Village is one of the region's leading non-profit human service organizations. We provide behavioral health and other community services across North Dakota and Minnesota. It's a place where you can build a career and help people at the same time.

The Revenue Cycle Specialist Biller plays a key role in supporting the financial health and operational efficiency of our healthcare organization. This position is responsible for reviewing and submitting client and payer billings in a timely and accurate manner, preparing and submitting National EAP billings, and identifying and resolving billing rejections. The specialist works closely with internal teams and external payers to ensure claims are processed correctly and efficiently, directly impacting cash flow, revenue recognition, and overall patient satisfaction.

In addition to billing responsibilities, this role focuses heavily on denial resolution and claims follow-up. The Revenue Cycle Specialist consistently works aged claims, resolves denials, and identifies trends that may negatively affect revenue. A strong understanding of payer requirements, claim rules, and documentation standards is essential. The position also contributes to special projects and process improvement initiatives as assigned, helping strengthen billing accuracy and reduce future denials.

Qualifications:

associate degree or equivalent experience in healthcare billing is expected, along with strong attention to detail and excellent organizational, communication, and customer service skills. Proficiency with Microsoft Office is required, and experience in a mental health or healthcare setting is preferred. Knowledge of medical insurance payers, ICD-10, CPT codes, and DSM-V diagnostics is a plus. This is an excellent opportunity for someone who enjoys structured work, problem-solving, and contributing to the financial sustainability of a mission-driven organization.

• Associate degree or equivalent experience in healthcare billing
• Strong attention to detail and excellent organizational, communication, and customer service skills
• Proficiency with Microsoft Office
• Experience in a mental health or healthcare setting (preferred)
• Knowledge of medical insurance payers, ICD-10, CPT codes, and DSM-V diagnostics (a plus)

• Medical Insurance for you & your family partially paid by The Village
• Generous Health Saving Account contribution by The Village for eligible employees enrolled in our health plan.
• 100% 403(b) Retirement Match up to 5% on the first of the month starting hire.
• Voluntary Insurances including:
  Dental, Vision, Dependent Care FSA, Critical Illness, Hospital & Accident insurance.
• Employer paid Short-term disability, Long-term disability and Life Insurance for employees working 20 + hours per week.
• 8 to 9 Paid holidays.
• Starting Paid Time Off (PTO) of 13 days/year.

If you feel that this position would be a great fit for you, please fill out our 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you!

The Village Family Service Center is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.