Veterans Benefits Specialist

North Dakota is home to nearly 50,000 Veterans. The North Dakota Department of Veterans Affairs (NDDVA) is committed to ensuring Veterans and their families receive the benefits they have earned through honorable service to our nation. We provide support with claims, education, healthcare, financial assistance, and administer critical programs such as hardship grants, housing assistance, transportation grants, and the Veterans Aid Loan.

Our mission is to ensure North Dakota Veterans and their families receive all entitled benefits, delivered directly or through County and Tribal Veterans Service Officers.

The Veterans Benefits Specialist serves as a trusted advocate and subject matter expert for Veterans navigating federal and state benefit systems. In this role, you will guide Veterans through the claims process, assist with preparing and substantiating benefit applications with the U.S. Department of Veterans Affairs (USDVA), and represent claimants before USDVA adjudicating bodies. This is an in office position working in the Fargo, ND office.

You will also serve as a key resource for County Veterans Service Officers, community partners, and the public, helping strengthen statewide service delivery and ensuring Veterans receive accurate, timely, and compassionate support.

• Assist Veterans and their families with preparing, submitting, and supporting claims for federal and state benefits
• Represent claimants before USDVA adjudicating bodies and support appeals when needed
• Serve as a liaison between NDDVA, County and Tribal Veterans Service Officers, and USDVA offices
• Provide technical guidance and training on veterans' benefits and related programs
• Coordinate with National and County Service Officers at USDVA healthcare facilities and Regional Offices
• Participate in outreach, education, and community engagement efforts
• Perform other duties as assigned

• A bachelor’s degree in business, public administration, human resources, social work, or a closely related field OR
• A high school diploma or GED plus four years of relevant professional experience, including:

• Experience working with veterans benefits or related programs
• Experience conducting investigations or gathering evidence for claims, complaints, or appeals
• Background in public relations, community outreach, or public service
• Proficiency in Microsoft Office and case management systems

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.

Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.

• Submit your application and resume .gov/careers by 11:59 PM Central Time (CT) on the closing date.
• Include details on how your background aligns with the role in your resume.
• A criminal background check is required for the selected candidate.
• Applicants must be legally authorized to work in the U.S. (No visa sponsor ships provided.)

Contact Jill Mugaas, HR Business Partner

jemugaas |

For tech issues, contact recruiter |

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.