Service Coordinator

Do you want to work independently but still be part of a winning team? Does the opportunity to meet new people, build relationships, and help people grow their business sound like a rewarding career? We are in need of a Service Coordinator. As a Service Coordinator, you would be responsible for reviewing, managing, and closing work orders, assisting in monitoring of Service Key Performance Indicators, and much more!

This is your opportunity to grow professionally with an industry-leading equipment provider with a 70-year presence in the marketplace!

The selected applicant for this position will need to reside in one of the following locations:

• Fargo, ND
• Bismarck, ND
• Sioux Falls, SD

• Regularly review work orders and help minimize the time between completion and invoicing.
• Reviews Service Reports and SIMS to assure accuracy.
• Assist with the Warranty and SiTech work order process.
• Create and review the work order workflow process.
• Works with Technicians, Advisors, and Department Managers closely.
• Understands the complete process of a service dept.
• Works within and promotes vision, mission, and values of BMC.
• Performs other duties as assigned.

• A two year degree or equivalent experience and training preferred.
• Background in mechanics or technology preferred.
• Must have an understanding of time requirements to perform specific jobs.
• Experience with Excel/Word/PowerPoint and Web-Based functionality is necessary.
• Able to handle multiple tasks.
• Excellent communication and customer service skills.
• Detail oriented.
• Good organization skills are essential.
• Technical knowledge to read and understand Service Reports.
• Applicant must be able to work well within a team environment.

• 10% Annual Retirement Employer Contribution, with Additional 5% Discretionary Employer Contribution
• Health Insurance – 3 plan options
• Health Savings Account – Employer contribution up to $1,300/year
• Dependent Care Flex Spending Account
• Dental Insurance – 2 plan options
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Employer paid Short-Term Disability Coverage – 60% of base pay/salary
• Long-Term Disability Coverage
• Maternity / Paternity Benefits
• Holidays
• Paid Time Off (PTO)
• 401(K) Plan
• Employee Assistance Program (EAP) – including Health Coaching
• Smart Dollar – employer paid financial planning program
• Legal Shield/d products
• Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization

• Entry level

• Full-time

• Other

• Machinery Manufacturing

EOE /Vet/Disability