Staff Officer - Technical Services

Role Summary

Can you provide expert technical advice and lead the development of cutting‑edge systems that support life‑saving Coastguard missions? Do you have the ability to influence stakeholders while ensuring compliance with critical regulations? Have you gained experience in emergency operations and want to shape the future of response technology? If so, we’d love to hear from you!

The Maritime and Coastguard Agency (MCA) is seeking a Staff Officer – Technical Service. As the operational arm of the MCA, HM Coastguard delivers six critical missions:
Search and Rescue, Pollution Response, Vessel Traffic Management, Maritime Safety, Maritime Security, and Emergency and Disaster Management. The Technical Services team plays a vital role in ensuring the reliability and advancement of the systems that underpin these missions. Working closely with operational managers, information technology specialists, and international partners, the team provides expert guidance, develops future system requirements, and ensures compliance with national and international standards.

This is an opportunity to influence technology that supports life‑saving operations and maritime safety across the UK and beyond.

• Employer pension contribution of 28.97% of your salary.
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days), plus 8 bank holidays and a privilege day for the King’s birthday.
• Flexible working options that encourage a great work‑life balance.

• Lead the delivery and oversight of Coastguard technical systems that support six critical missions.
• Provide expert technical advice and guidance to senior managers and stakeholders.
• Develop future system requirements and manage user acceptance testing for new systems.
• Act as senior user and business change manager during system implementation projects.
• Ensure compliance with national and international maritime regulations and standards.
• Represent the UK as a subject matter expert in national and international working groups.
• Identify and recommend improvements through performance reviews and emerging technologies.
• Collaborate with IT and procurement teams to manage service level agreements and system performance.
• Oversee and monitor Coastguard technical systems to ensure high‑quality operational delivery.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only – whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.