Customer Service Advisor
Job in
Fareham, Hampshire County, PO16, England, UK
Listed on 2026-02-28
Listing for:
Manpower UK Ltd
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
Overview
Job title: Customer Service Advisor
Location: Portsdown West, Fareham, PO17 6AD
Salary: £12.60 per hour (Living Wage Employer)
Hours: 35 hours per week, Monday to Friday, between 7am - 7pm
What you'll do- Respond to customer requests via telephone, email, and web chat
- Log all requests using the appropriate call logging software
- Resolve issues or provide advice and guidance where possible over the phone
- Assign calls to the relevant support teams when needed
- Action Back Office requests when required
- Advise customers and support teams on known problems/workarounds
- Keep customers updated on the progress of their request or incident
- Contribute to team success by meeting agreed personal targets
- Excellent communication skills, both verbal and written
- A genuine passion for delivering great customer service
- Willingness to learn and adapt
- Ability to work independently and as part of a team
- Strong problem-solving skills
- Confidence working under pressure
If you re looking for a stepping stone into a career in technology, this could be your next move.
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