Temporary Computer Support Tech

Job Summary

The Information Technology Department of the Marine Biological Laboratory is seeking candidates for a temporary position supporting the computer needs of our users. This position is for up to six months, from mid-April through mid-October. This is a full-time entry-level job with some flexibility in hours in the Spring and Fall. The primary focus for this position is supporting the computer technology needs of our world-renowned courses.

This is a great opportunity to advance your computer skills and get hands on experience in an exciting and dynamic environment in Woods Hole, MA.

• Provide technical assistance to MBL community members, including courses, researchers, and staff, with their computer needs.
• Receive and provision new and rental computers.
• Install and configure operating systems and applications on computers.
• Assist end-users connecting to the MBL wired and wireless networks.
• Track computer equipment assets.
• Troubleshoot problems with computer hardware and software.
• Organize the delivery and return of rental equipment and verify billing.

• Working knowledge of Windows and Macintosh operating systems, MS Word, Excel, and Outlook.
• Basic computer repair skills, hardware knowledge, and troubleshooting (desirable).
• Knowledge of computer networking and wiring (desired).
• Excellent oral and written communication and organizational skills.
• Ability to work both independently and as part of a team.

Overall interest in computers and technology required. High school diploma and some college education preferred.

Ability to lift up to 45 lbs. and climb ladders.