Operator; Per Diem), VNA of Cape Cod

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• Operate telephone switchboard, including notifying the answering service when in-house coverage is initiated and when the answering service is to resume coverage.
• Coordinate schedules with backup personnel.
• Answer switchboard and direct calls and messages to appropriate staff, understanding staff working in various areas and those who may be “on-call” for various situations to assure optimal functioning of the Agency, including weekends and holidays.
• Locate staff in the field as necessary for weekend/holiday personnel that are working.
• Search computer and find necessary schedules related to visits by staff to specific patients.
• Process and distribute agency mail as well as all courier mail.
• Notify appropriate personnel upon delivery from Fed X, PS, W.B. Mason and other deliveries.
• Slot, alphabetize and mail out Doctor’s orders for UR on a daily basis as well as color code envelopes for various QI/UR daily mailings.
• Copy and distribute bi‑weekly and monthly newsletters.
• Greet VNA visitors in a professional and courteous manner while observing all security procedures.
• Distribute CARES cards to employees as appropriate on a monthly basis.
• Perform other duties as assigned.

• High School Diploma.
• 1 year experience in an office environment.
• Must be computer literate.
• Knowledge of basic office equipment and telephone switchboard.
• Ability to handle multiple calls in a calm, professional manner.

Operates telephone switchboard, including notifying the answering service when in-house coverage is initiated and when the answering service is to resume coverage. Coordinates schedules with backup personnel.

Per Diem, Monday‑Friday, 8a-4p, up to 5 days per week, No Weekends & No Holidays.

Visiting Nurse Association.

Massachusetts – Falmouth.

VNA‑Telecommunications.

Hourly.

18.5

• Entry level

• Full-time

• Management and Manufacturing
• Hospitals and Health Care