Credit and Collections Manager

Title of Position Credit and Collection Manager

FSLA Exempt

Location Fairless Hills, PA, Main Office

Offering Industry Leading Benefits Medical, Prescription, Dental, Vision, 401K, Pension, Short- and Long-Term Disability, Life Insurance, Tuition Reimbursement.

Grow with us! Silvi Materials has been expanding our “A” Team of employees since 1947! Our team has grown to 15+ companies employing over 900 employees at 30+ locations across New Jersey, Southeast Pennsylvania, and North Carolina. Silvi is large enough to provide the stability you need, but small enough that you can feel your individual contribution to our success. We value the fresh ideas and perspectives of each new member of our team.

This full‑time position is based in our main office in Fairless Hills, PA, just outside of Philadelphia, PA.

As a Silvi Materials Credit and Collections Manager
, one will be responsible for overseeing the credit and collections processes for a ready‑mix concrete and building materials company. This role involves managing credit policies, assessing customer creditworthiness, ensuring timely collections, and minimizing financial risk while maintaining strong customer relationships. The ideal candidate will have a strong background in credit management, excellent analytical skills, and experience in the construction or building materials industry.

• Phenomenal Benefits Medical, Vision, Dental, Prescription, Vacation, Paid Holidays, and so much more!
• Your future in mind With 401(k) (at select locations) and/or pension options. We want all employees to build a great retirement!
• Growth at Silvi Materials:
  We offer each employee the opportunity to move into any facet of our complex business. And our tuition reimbursement program is the perfect springboard to help you get there!

You’ll be an integral part of our Ready‑Mix operations team.

• Evaluate the creditworthiness and risk profile of new clients and matters to mitigate financial exposure, applying thorough due diligence and risk management practices.

• Ensure collection notes and client payment histories are documented and updated, providing a clear audit trail and supporting effective collection strategies.

• Regularly review outstanding accounts receivable to keep leaders informed of their clients' payment statuses, ensuring prompt attention to overdue accounts.

• Contact clients with past‑due balances to identify the reasons for the delay and propose acceptable payment resolutions while maintaining positive client relationships.

• Oversee the end‑to‑end billing process, including invoice generation, distribution, and tracking.
• Ensure timely and accurate invoicing in accordance with company policies and client agreements. Monitor billing discrepancies and resolve issues promptly.

• Manage and maintain the billing database to ensure data integrity and accuracy.
• Analyze billing data to identify trends, inefficiencies, and opportunities for improvement.

• Lead, mentor, and develop the billing team to achieve departmental goals.
• Oversee support and develop our team of two (2) Assistant Managers.
• Assign tasks, set priorities, and monitor team performance.
• Foster a collaborative and customer‑focused team culture.

• Work closely with finance, sales, and operations teams to align billing processes with organizational objectives.
• Address client inquiries and concerns related to billing and payment.
• Collaborate with external auditors and consultants as needed.

• Continuously evaluate and improve billing processes to enhance efficiency and customer satisfaction.
• Implement best practices and leverage technology to streamline operations.
• Prepare and present regular reports on billing performance metrics.

• Familiarity with construction lien laws, bond claims, and industry‑specific credit practices.
• Strong knowledge of credit evaluation techniques and collections experience in the construction industry.
• Proficiency in accounting…