Lead ServiceNow Developer

Position Title

Lead Service Now Developer (Portal & UI Experience)

Falls Church, VA

Active Secret clearance required

6‑Month Contract‑to‑Hire

$185,000+ (based on experience)

We are seeking a Lead Service Now Developer with deep Service Portal and UI customization experience to support a mission‑critical federal program. This role will serve as a technical leader responsible for designing, developing, and optimizing Service Now portal solutions that deliver intuitive user experiences and scalable functionality.

The ideal candidate brings strong hands‑on development expertise, a deep understanding of the Service Now platform, and the ability to collaborate closely with product owners, architects, and cross‑functional teams in a secure, Agile environment.

• Design, develop, and maintain custom Service Now Service Portals with a focus on usability, performance, and accessibility
• Build and enhance custom portal widgets using Angular
  
  JS, JavaScript, HTML, and CSS
• Translate functional requirements into scalable technical solutions in partnership with Product Owners and Architects
• Configure and customize Service Now applications, workflows, and UI components
• Support user, group, and role configuration aligned with security and access requirements
• Serve as a technical advisor to the program team, defining best practices for configuration, scripting, and automation
• Design and implement integrations using REST, SOAP, JSON, JDBC, and file‑based imports
• Support data migration efforts from legacy systems into Service Now, ensuring accuracy and integrity
• Conduct testing and validation of configurations and customizations
• Monitor and optimize platform performance and reliability
• Support change management activities and end‑user adoption
• Collaborate with Agile / SAFe scrum teams to deliver incremental value
• Develop and maintain thorough technical documentation for all custom solutions
• Stay current on Service Now releases, features, and industry best practices

• Active secret clearance
• Bachelor’s degree with 10+ years of professional IT experience
• Active Secret clearance
• 5+ years of Service Now implementation and development experience
• 3+ years of Service Now Service Portal development experience
• Proven experience building and customizing portal widgets and UI components
• Strong JavaScript scripting skills
• Hands‑on experience configuring Service Now applications and workflows
• Experience integrating Service Now with external systems
• Understanding of Service Now platform architecture and best practices
• Experience working in IL5 and IL6 environments (preferred)
• Ability to work effectively in secure, regulated federal environments

• Service Now Certified System Administrator
• Service Now Certified Application Developer
• Other Service Now platform certifications

At Seneca Resources, we are more than just a staffing and consulting firm — we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we connect professionals with opportunities that align with their skills, goals, and long‑term career growth.

Our consultants enjoy competitive compensation, comprehensive health, dental, and vision benefits, 401(k) retirement plans, and the support of a dedicated team that advocates for them every step of the way.

Seneca Resources is proud to be an Equal Opportunity Employer
, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.