Technical Writer TS​/SCI

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Position

Description:

CGI Federal has an exciting opportunity for a Technical Writer within our Intel sector advancing the national security mission through cutting edge technology. You must have a passion for keeping pace with rapidly evolving technology advancements and leveraging your knowledge on a highly collaborative team to deliver state‑of‑the‑art capabilities.

Responsibilities include bridging the gap between complex technical information and user understanding, especially within the context of information technology. Your responsibilities will include creating clear, concise, and user‑friendly documentation for technical products, systems, and services.

• Develop and Maintain Documentation:
  Create user manuals, technical specifications, process documentation, online help systems, tutorials, and other supporting materials.
• Research and Information Gathering:
  Research technical topics and gather information from Subject Matter Experts (SMEs) to ensure accuracy and completeness.
• Translate Complex Information:
  Simplify complex technical information and jargon, making it accessible to both technical and non‑technical audiences.
• Organize and Structure Content:
  Structure and organize technical content logically for easy reading and comprehension, ensuring clarity and consistency.
• Edit and Proofread:
  Review and edit content from team members to ensure accuracy, clarity, and adherence to style guides.
• Incorporate Visuals:
  Create or work with illustrators to include diagrams, screenshots, and other visuals to enhance understanding.
• Collaborate with Teams:
  Work closely with engineers, developers, product managers, quality assurance teams, and other stakeholders throughout the documentation process.
• Gather and Respond to Feedback:
  Collect user feedback to identify areas for improvement and update documentation accordingly.

• Education and/or
  
  Experience:
  
  Bachelor's degree and/or 5 to 8 years of experience.
• Security Clearance:
  Active TS/SCI with the ability to obtain and maintain a TS/SCI; CI Poly highly desired.
• Required:
  
  Demonstrated experience writing documentation, procedure manuals, and training materials, developing comprehensive documentation, writing user‑friendly content for broad target audience, turning insights into language for user success, and translating complex information into simple, polished, engaging content.
• Highly Desired:
  Demonstrated experience working with engineers to improve user experience, refining content, and creating visuals and diagrams for technical support content.
• Excellent Writing and Editing skills:
  Conveys complex information accurately and clearly.
• Strong Technical Aptitude:
  Quickly grasp and understand complex technical subject matter.
• Attention to Detail:
  Technical documentation requires a high level of accuracy and precision.
• Research
  
  Skills:
  
  Effectively research, analyze, and synthesize information.
• Audience Analysis:
  Understand target audience's technical knowledge and tailor content accordingly.
• Collaboration and Communication:
  Effectively communicate with SMEs and team members.
• Familiarity with Documentation Tools:
  Word processing software, content management systems, and specialized authoring tools.

• Education and/or
  
  Experience:
  
  Bachelor’s degree and/or 2 to 5 years of experience.
• Security Clearance: TS/SCI required with the ability to obtain a TS/SCI;
  Poly highly desired.
• Required:
  
  Demonstrated experience writing documentation, procedure manuals, and training materials, developing comprehensive documentation, writing user‑friendly content for broad target audience, turning insights into language for user success, and translating complex information into simple, polished, engaging content.
• Highly Desired:
  Demonstrated experience working with engineers to improve user experience, refining content, and creating visuals and diagrams for technical support content.
• Excellent Writing and Editing skills:
  Conveys complex information accurately and clearly.
• Strong Technical Aptitude:
  Quickly grasp and understand complex…