IT Administrator

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Join to apply for the IT Administrator role at Enabled Intelligence, Inc

Enabled Intelligence

Enabled Intelligence, Inc. provides extremely accurate, precise and secure data labeling and AI solutions to help our government and commercial customers effectively deploy reliable and unbiased artificial intelligence technologies. We leverage the unique talents of veterans, people with different abilities, and subject matter experts to unlock the value of data to improve the delivery of public services and mission critical national security programs.

Every Enabled solution starts with a team of highly-trained, US based data analysts that have both subject-matter expertise as well as a deep understanding of the best techniques and tools for AI data annotation, model development, and testing and evaluation.

Location: Falls Church, VA

Enabled Intelligence

Enabled Intelligence, Inc. provides extremely accurate, precise and secure data labeling and AI solutions to help our government and commercial customers effectively deploy reliable and unbiased artificial intelligence technologies. We leverage the unique talents of veterans, people with different abilities, and subject matter experts to unlock the value of data to improve the delivery of public services and mission critical national security programs.

Every Enabled solution starts with a team of highly-trained, US based data analysts that have both subject-matter expertise as well as a deep understanding of the best techniques and tools for AI data annotation, model development, and testing and evaluation.

At EI we respect and celebrate individuals from all walks of life. Our different backgrounds, cultures, experiences, and way of thinking make us stronger together and result in the most accurate and reliable AI solutions for our clients. We are extremely committed to a culture and environment where excellence can be achieved! If the idea of working in a collaborative, energetic and people focused environment where we are working together to build something meaningful excites you, Enabled Intelligence might just be the team you are looking for!

IT Administrator

The IT Administrator will provide on-site support to manage Enabled's IT infrastructure including desktops, physical servers, Kubernetes environments, and cloud-based platforms on both the unclassified and classified networks. This role includes close coordination with external Managed Service Providers, and requires adherence to IT security policies.

Responsibilities

• Manage Windows and Linux physical and virtual servers
• Provision user accounts in accordance with security procedures
• Maintain existing Kubernetes environments and ensure health of deployed applications
• Provision and configure user workstations in support of onboarding new employees
• Provide onsite deskside support for user issues
• Develop and maintain baseline configurations for unclassified desktops
• Coordinate with Managed Service Providers for system implementation of managed network components
• Ensure desktop and server compliance with patch management policies
• Develop scripts and automations to minimize manual input of common tasks
• Troubleshoot networking connectivity issues on all corporate networks
• Support quarterly asset audits

• At least 3 years of experience managing Microsoft Windows Server operating systems
• At least 3 years of experience managing Linux-based operating systems
• Hands-on experience managing resources in Microsoft 365 environment
• Experience deploying Kubernetes-based applications into Production
• Active Top Secret Clearance (with eligibility to garner TS-SCI)
• Ability to take initiative, ownership and problem solve in a dynamic environment
• CompTIA Security+
• Excellent problem solving and communication skills

• Hands-on experience with Rocky Linux
• Technical proficiency with managed Windows desktops
• Hands-on experience provisioning and managing workstations with Microsoft Intune and Autopilot
• Hands-on experience managing firewall, switch, and router network devices
• Hands-on experience supporting AWS environment
• Active TS/SCI Clearance

• Prolonged periods of sitting at a desk and working on a computer
• Ability to lift 25lbs and set up workstations including monitors, desktop computers and hardware

• Applicants selected will be subject to security investigation and may need to meet eligibility requirements for access to classified information;
  Secret clearance required

• Enabled Intelligence office in Falls Church, VA with some travel to client offices in National Capital Region and St. Louis, MO.

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function
  
  Information Technology

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