Front Desk Medical Receptionist

Overview

Salary Range: $21.00 - $25.00. Are you looking for new career opportunities, great wages, excellent benefits, and work-life balance? Follow your heart to Virginia Heart!

Location:

Fairfax, VA. Status:
Full-Time / Non-Exempt.

Virginia Heart is seeking friendly, dependable, and enthusiastic Front Desk Medical Receptionist to provide daily administrative and customer service support to medical office operations at our busy practice. In this critical role, the ideal candidate must have a high level of customer service experience and professionalism.

• Provides support to the office manager, physicians, billing, clinical staff and most importantly, the patient.
• Provides exceptional customer service.
• Greet patients in a courteous, professional, and timely manner.
• Provide friendly and efficient telephone services.
• Register patients in the EMR system, verify demographics and update accordingly.
• Collect co-payments, prepare patient receipts, and post payments accurately via EMR.
• Handle external/internal mail on a daily basis and distribute appropriately.
• Keep reception area and waiting rooms clean and presentable.
• Identify all accepted insurance plans and cards.
• Check insurance eligibility and obtain patient insurance referrals as needed.
• Perform daily chart preparation to ensure efficient patient flow.
• Schedule appointments via phone or in person.
• Respect and maintain patient privacy and dignity; adhere to HIPAA requirements.

• High School Diploma or equivalent required
• Minimum one year of experience in a receptionist position in a fast-paced environment
• Medical office experience in a multi-provider office preferred
• Bilingual (English/Spanish) a plus
• Computer proficient with good typing skills
• Prior experience with the use of an Electronic Medical Record (EMR) preferred
• Excellent customer service skills and positive attitude
• Ability to multi-task
• Detail oriented
• Strong communication skills and pleasant phone manner

• No nights, weekends, or holidays
• Affordable Medical, Dental and Vision plans
• 401(k) Retirement Plan
• Paid Short-Term Disability
• Employee Assistance Program for Mental and Physical well-being
• Three Weeks of Paid Vacation upon eligibility
• One week of Paid Sick Leave
• Annual merit-based increases
• Career Advancement Opportunities
• Employee Referral Bonuses
• Employee Discount Programs
• Employee Appreciation events

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