Intake Scheduling Coordinator BG Healthcare Services

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Location:

Falls Church, VA
• Job Type: Full-Time
• Industry: Home Health Care
• Compensation:
Competitive, based on experience

At BG Health Services, we are a compassionate, client-focused home health care agency dedicated to providing high-quality, personalized care in the comfort of our clients’ homes. Our mission is to enhance the lives of our patients and support their independence and dignity through exceptional service. We are growing and looking for a dedicated Intake & Scheduling Coordinator to join our team.

As our Intake & Scheduling Coordinator, you will be the primary point of contact for new clients and a key player in coordinating care. Your responsibilities will include managing referrals, verifying insurance, entering patient data, and scheduling field staff to ensure the timely, efficient, and compassionate delivery of care.

This is a high-impact role requiring attention to detail, excellent communication, and strong organizational skills.

• Receive and process incoming referrals from hospitals, physicians, and case managers
• Verify insurance information and obtain authorizations as needed
• Accurately input and maintain patient records in the EMR system
• Schedule caregiver and nursing visits based on client needs and staff availability
• Communicate with patients, families, and staff to ensure smooth service coordination
• Adjust and update schedules in response to changes or emergencies
• Track and follow up on pending documentation and authorizations
• Ensure compliance with HIPAA and agency protocols

• High School Diploma or equivalent; an associate or bachelor’s degree is also acceptable.
• Minimum 2 years of experience in a healthcare setting (home health or hospice preferred)
• Proficiency with EMR systems such as Axxess, HHAeXchange, Well Sky, or similar
• Strong organizational skills and high attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Excellent verbal and written communication skills
• Bilingual skills (e.g., Spanish, Mandarin) are a plus

• Being part of a mission-driven organization, making a real impact
• Supportive, team-oriented work environment
• Opportunities for professional growth and development
• Flexible work options (full-time or part-time)

If you’re passionate about healthcare, detail-oriented, and ready to make a difference, we want to hear from you!

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