Receptionist, Administrative​/Clerical

About H&R Block

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities. We also believe in a high‑performing, connected culture where everyone feels like they belong.

We strive to continuously improve our business with the long‑term strategy Block Next, focusing on innovation, client experience, and sustainable growth. At H&R Block, we’re curious, creative, and always on the move, welcoming anyone who embraces challenges as opportunities to make a meaningful difference.

This role focuses on wowing clients today and building lasting relationships for the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule appointments according to client preferences
• Ensure all client needs are met during service in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Perform other duties as assigned

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience (preferred)

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan (eligibility required)
• View all available benefits

We remain committed to building a Connected Culture—one in which trust, care, and connections guide our interactions. You will be immersed in an exceptional work environment that is recognized worldwide and surrounded by colleagues who support each other’s growth.

H&R Block is an equal‑opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.