Sales Associate FLEX w

Join us as our next Flex Sales Associate here in Fallon, NV at the Navy Exchange Service Command.

While some may serve overseas for our country, we hold down the fort – we serve the men and women who wear the flag – America’s strength, America’s heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do. Here at the Navy Exchange in Fallon, no two days will look the same.

• Located in Fallon Nevada;
  Naval Air Station Fallon is the Navy’s premier tactical aviator training facility and is known as the home of “Top Gun”.
• We are a driven and dedicated team supporting a high volume military lodging location, who value providing excellent service to our Military Community, every single day.
• You can expect an unforgettable, yet dynamic work environment.

This is where YOU fit in: your local Navy Exchange is in need of a personable Sales Associate to answer the call; a team player who is dedicated to supporting our local Naval community, and operational successes on a day to day basis. Your work will make an impact and support how our organization serves the best customer – our Military patrons and their families.

No Military Affiliation Necessary!

• Proactively engages, connects and listens to customers by asking questions to determine customers’ needs.
• Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card promotions while providing premier customer service.
• Maintains store appearance.
• Using a Point‑of‑Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer.

As a Navy Exchange Service Command employee, you will have the opportunity to support the communities we serve by becoming an integral part of the NAS Fallon community.

• Must possess the knowledge and skills necessary to perform job duties.
• Must pass a pre‑employment criminal background check.
• Previous Retail Experience preferred but not required.

• Competitive federal wage.
• Sick and annual leave accruals.
• Continuity of Employment Programs for Military Spouses.
• Tax‑free shopping, worldwide, at any Navy Exchange location.
• Access to base amenities (varies by location).
• Employee assistance program.

No experience required. High school graduate or equivalent preferred.

As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and be able to articulate our purpose in a manner that is educational, insightful and professional.

Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

CUSTOMER SERVICE

• Asking questions and listening to customer’s needs.
• Directing customers to merchandise informing them about upcoming events, promotions, mobile offers, STAR card.
• Provide premier customer service.
• Cooperate and build positive inclusive and respectful relationships, take accountability for your own actions and outcomes.

ORGANIZATION

• Maintaining store appearance.

SALES

• Cross‑selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer’s individual needs.
• Upselling products.
• Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point‑of‑Sales system processing cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork, reports and reconciliation.

INVENTORY

• Be the keeper of merchandise, complete all inventory…