Human Services Coordinator

Position: Human Services Coordinator I
The Dr. John

C. Corrigan Mental Health Center (JCCMHC) is seeking a highly motivated candidate to work in the Adult Case Management Department. Incumbents of this position will provide services to chronically mentally ill adults. Will be responsible for conducting client assessments, development and writing of Individual Service Plans (ISP) with the Clinical Team;
Coordinates/assess client services, such entitlement programs, counseling, and housing. Carries a caseload as assigned by Human Service Coordinator II.

Please Note: This position is 40 hours per week. The selected candidate will work from 8:30 a.m. to 5:00 p.m. Monday through Friday. The days off are Sunday and Saturday.

Duties and Responsibilities (these are not all inclusive) :

• Provides creative engagement strategies including regularly scheduled face-to-face contact in accordance with the needs of the person served, family and other community providers to engage and sustain involvement in attaining the individual's goals and maintaining community tenure.

• Directly provides assistance and support with, but not limited to, housing search, employment search, skill development, symptom management, wellness management, and encourages active participation in treatment by developing positive therapeutic relationship.

• Regularly scheduled visits occur in the client's home or usual place of residence, as appropriate, and monitors safety of the environment.

• Prepares and maintains documentation according to DMH regulations and Electronic Health Record (EHR) business rules including progress notes and other required documentation.

• Develops a comprehensive assessment of individual needs in accordance with DMH regulations and timelines by interviewing the individual, family &/or LAR, significant others; obtaining records; gathering relevant written and verbal information from past & current service providers in order to determine the service needs.

• Develops, implements, and monitors the individual service plan (ISP) per DMH regulations and timelines with the individual and service providers; convenes and facilitates meetings to review and modify the ISP, when indicated.

• Develops a critical needs assessment of individual needs and a critical needs plan in accordance with DMH regulations and timelines for designated individuals receiving Critical Needs Case Management. Interviews the individual, family &/or LAR and significant others, obtains records, gathers relevant written and verbal information from past and current service providers in order to determine the critical service needs.

• Conducts in person screenings and needs & means assessments to identify need for services, respond to requests for interim services and recommend &/or refer to services as appropriate.

• Refers individuals for specialized assessments and to programs and services, including entitlements, that are indicated by the Comprehensive Assessment and ISP.

• Monitor and ensure that services and entitlements are in place and meeting the individual's identified needs.

• Coordinates transitions by facilitating communication with providers and families to ensure individual is receiving needed services in a timely manner.

• Directly engages with individual throughout all housing and care settings (inpatient, jail, shelters, SNF, etc) to ensure access to needed services, coordination and communication among service providers and to facilitate efficient transitions &/or diversions.

• Lead discharge planning & service coordination activities to support community transitions or diversion of individuals to ensure a smooth transition to the community.

• Link individuals to appropriate agencies & organizations to meet individual needs identified through the ISP process and ensure that necessary services are provided in the least restrictive environment.

• Participate in utilization management reviews to monitor efficient use of resources.

• Identifies historic & current risk factors of assigned individuals and collaborates with the individual, Supervisor, crisis intervention services, & service providers to facilitate and participate in appropriate assessment and planning.
• Facilitate and…