SAH Food Service Associate

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SUMMARY:

Provides Patient Meal Service and cleans all area supporting Meal Service. Brown University Health employees are expected to role model the organization’s values of Compassion, Accountability, Respect, and Excellence, guiding our everyday actions with patients, customers, and one another. All employees are expected to demonstrate the core Success Factors that tell us how we work together and how we get things done:
Instill Trust and Value Differences, Patient and Community Focus, and Collaborate.

• Accurately assemble, distribute, and collect patient trays.
• Collect patient trays at the appropriate time and in an efficient manner.
• Clean all wares and equipment used for this purpose, including dish machine, dish room, and related equipment.
• Respond to patient requests in a timely manner.
• Pass patient trays in a correct and courteous manner.
• Handle food safely (maintain temperatures, use barriers, observe HACCP plan).
• Strip trays per procedure and in a timely manner.
• Complete all other tasks as assigned.
• Manage time and resources to complete work assignments within an acceptable time frame.
• Develop and maintain efficient working relationships.
• Be reliable in terms of attendance and punctuality.
• Recognize the importance of team efforts and partner with others to achieve positive outcomes.
• Produce quality results and continuously strive to improve the quality of work.
• Accept responsibility for all work performed and take appropriate corrective action as needed.

• Able to understand and follow instructions; read and use written English.
• Work on feet for long periods of time.
• Be courteous with all customer groups.
• Previous food service experience.
• Cooperate in interactions, treating customers with courtesy, respect, and compassion.
• Patient when responding to questions and answer them appropriately.
• Respond to requests in a timely manner and handle interruptions skillfully.
• Maintain a professional appearance and demeanor.
• Strive to prevent/resolve customer concerns to the customer's satisfaction.
• Continue development of work skills through training, educational programs, and on‑job experience.
• Attend and participate in staff meetings, in‑services, and/or review documentation as required.
• Assist in orientating others and actively participate in mentoring.
• Perform analytical and decision making functions with minimal supervision.
• Recognize when to seek assistance or consultation.
• Understand hospital and department policies and procedures, including safety issues.
• Be aware of hospital programs/services and their locations.

Pay Range
: $18.19 – $26.53 per hour

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location: Saint Ann’s Hospital, 795 Middle Street, Fall River, Massachusetts 02721

Work Type: 6am–2:30pm; 8:30am–5pm; 3:00pm–7:30pm

Work Shift: Variable

Driving

Required:

No

Union: 1199 SEIU United Healthcare Workers East