Program Operations Manager RP

Program Operations Manager (RP40)

People Incorporated

$64,500

Monday – Friday 9:00 am – 5:00 pm with 2 weekend shifts per month; flexibility required outside of the regular schedule.

COME JOIN OUR AMAZING TEAM!!

People Incorporated is seeking a Program Operations Manager (POM) to oversee operations at assigned residential sites. The POM ensures quality care, regulatory compliance, staffing, and support services for adults with developmental and intellectual disabilities. This role plays a key part in maintaining a safe, supportive, and person‑centered environment.

• Oversee daily supports, medical needs, and service plans for individuals
• Supervise, train, and schedule direct care staff
• Maintain licensing compliance, conduct safety drills, and uphold quality assurance
• Coordinate with guardians, clinicians, and outside agencies
• Manage site budgets, payroll, and facility needs
• Serve in an on‑call rotation and assist other sites as needed

• A bachelor’s degree in human services or a related field with two years of related experience, one year in a supervisory capacity; or an associate’s degree with three years of related experience, one year in a supervisory capacity; or a suitable combination of education and experience
• Excellent oral and written communication skills
• Demonstrated effective project management skills
• Adherence to organizational policies, procedures, and management decisions
• Experience supervising or coordinating others in a residential setting for developmental and intellectually disabled adults
• Ability to respond adeptly and responsibly to site and division emergencies
• Ability to safely transport individuals using agency and/or personal vehicles
• A qualifying criminal background check, clean driving record, and a valid driver’s license
• Current copies of all required health records and TB assessments

Come work in a rewarding and creative environment that encourages growth, collaboration, and community involvement. At People Incorporated you will find a path to endless opportunities and a rewarding career. We offer a supportive work environment, employee recognition program, professional development opportunities, and industry‑leading wages and a comprehensive benefit package.

• 4 weeks accrued paid time off
• 11 paid holidays annually
• Health insurance
• Dental insurance
• Vision insurance
• 403(b) savings plan
• Wellness activities and initiatives
• Medical and dependent care flexible account
• Free life and long‑term disability insurance
• Short‑term disability insurance
• Discounts through Life Mart (movie and theme park tickets, savings on T‑Mobile)
• Employee assistance program
• Fitness center on site
• Discounts on auto, home, and renters insurance
• Free financial planning and analysis
• Public service student loan forgiveness program
• Financial support with monthly student loan payments

• Tuition assistance program
• Financial support with monthly student loan payments
• Reimbursement for CNA training and licensing
• Free DDS certificate (Human Services)
• Scholarship opportunities
• Degree completion incentive

People Incorporated is committed to fostering a respectful and supportive work environment. We are a proud equal‑opportunity employer that welcomes and strongly encourages all races, religions, nationalities, genders, the LGBTQIA+ community, and people with disabilities to apply. Our ability to attract and retain a talented and dedicated workforce is key to the success of our agency. We strive to create a workplace where employees feel supported, appreciated, and motivated to grow.
EOE