Patient Services Ambassador; Dietary Aide

Patient Services Ambassador (Dietary Aide)

Southcoast Health

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission—it's our way of life, and you'll be at the heart of it.

Hours:

32 hrs.

Shift: Day shift with every Saturday shift and annual holiday rotation; 6:15am - 2:45pm; 6:30am - 3:00pm; 6:45am - 3:15pm, as needed.

Location:

Charlton Memorial Hospital – Fall River, MA.

A Career At Southcoast Health Offers You:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve.
• Competitive pay and comprehensive benefits package.
• Generous Earned Time Off Package.
• Employee Wellbeing Program.
• 403B Retirement Plan with company match.
• Tuition assistance / Federal Loan Forgiveness programs.
• Professional growth opportunities and customized leadership training.
• Available to regular status employees scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Responsibilities

• Perform a variety of duties in ensuring customer and patient satisfaction.
• Ensure as directed that patient meal selections are as close to mealtime as possible.
• Adjust selections to diet restrictions with the patient.
• Update and correct patient‑selected menus with patient knowledge only.
• Use a menu correction guide and the assigned dietitian to avoid serious errors in menu correction.
• Describe ingredients and features of all menu items.
• Perform data entry of patient food preferences into the Patient Services Software Platform.
• Perform duties using the EPIC Platform as needed or directed.
• Perform other reasonable duties as assigned.

Qualifications

• High School Diploma or GED plus additional courses or training or the equivalent knowledge or experience.
• Must be fully vaccinated against seasonal Influenza and the COVID‑19 virus or be exempt with a signed statement.
• Compensation:
  Pay rate will be determined based on level of experience.

Pay Range USD $16.64 – $23.57 per hour.

Rotation Schedule Requirement Every Saturday shift;
Annual holiday rotation.

Seniority Level: Entry level.

Employment Type:

Full-time.

Job Function:
Other.

Industry: Hospitals and Health Care.