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Customer Service Rep

Guest Experience Front Desk Specialist

Job in Falkirk, Falkirk Council Area, FK1, Scotland, UK
Listing for: Macdonald Hotels & Resorts
Full Time position
Listed on 2026-01-10
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
Job Description & How to Apply Below
A prominent hotel chain in Falkirk is seeking a Receptionist to enhance guest experiences and maintain high standards. As the first and last point of contact for guests, you will play a vital role in creating memorable stays. Responsibilities include delivering exceptional service, working flexible hours including weekends, and contributing as a team member. Benefits include an employee awards program, discounts, life assurance, and a supportive company culture that emphasizes growth and community.
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