Secretarial Administrator

Secretarial Administrator

Grade: 3 |

Employment type:

permanent |

Hours:

full time (35 hours per week) | Starting salary: £30,160 | Directorate:
Client Legal Services | Department:
Public Defence Solicitors’ Office (PDSO) |

Location:

Falkirk | Closing date: 18 January 2026 (23:55)

We are looking for a well‑organised and proactive Secretarial Administrator to join the PDSO Falkirk office. Reporting to the Network and Systems Coordinator, you will provide high‑quality legal administration and casework support to solicitors locally and across the network. This role is central to ensuring smooth day‑to‑day operations and supporting the delivery of client‑centred and trauma‑informed legal services.

• Providing general administrative and casework support
• Maintaining and updating case files
• Audio typing, copy typing and preparing documents
• Reception and client enquiries
• Handling incoming and outgoing mail
• Managing case documents (scanning, photocopying, downloading)
• Diary management
• Processing invoices and requisitions
• Using and monitoring Legal Aid Online (LAOL)
• Assisting with admin tasks delegated by the Network and Systems Coordinator
• Supporting training for new business support staff

• Confident IT skills (Microsoft applications)
• High accuracy and attention to detail
• Fast and accurate typing – experience in audio typing using transcription software is highly desirable
• Ability to work independently with good judgement
• Strong organisation and time‑management skills
• Understanding of confidentiality and data protection

For more details about this role and a full list of essential criteria and required competencies, please see the Job Description.

Completed applications should be returned by Sunday 18 January 2026.