General Manager

Overview

General Manager

When you join Victra

Victra is the largest Verizon authorized retailer in the United States. As a General Manager, you shape our guest experience. By coaching your team, you help them give their best to Every Guest. Every Time. Our General Managers exceed sales targets while maintaining operational excellence. With our paid training, we give you the tools to embrace and take ownership of your store.

You will develop your Assistant General Manager and help them learn what it means to lead  you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you.

Apply today!

We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration

• High level of accountability for all retailstorefunctions and for communicating and implementing the company vision through directing the day-to-day activities of the entirestorestaff.
• Drive for high-performance results within a fast-paced, demanding solutions sales environment and focus on optimizing customer and employee experience.
• Act as a mentor for your Assistant General Manager. Complete trainings and attend weekly sales leadership calls. Motivate your team to do their best in every guest interaction.
• Build, develop, and mentor your sales team.
• Teach, coach and follow our sales process with Every Guest Every Time.
• Attract and retain top caliber employees. Brand advocate for Victra.
• Provide ongoing sales training and support to exceed sales, retention, quality, and service objectives.
• Engage in sales strategy development to showcase products and services throughout the store.
• Ensure store employees meet and/or exceed defined monthly success measurements and complete training on time.
• Develop and implement sales tools and initiatives.
• Maintain store performance by running retail inventory compliance.
• Engage in business operations including budgeting, forecasting, analyzing and providing sales reports.
• Think of innovative ways to drive traffic in stores and capitalize on existing customer base.
• Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, labor controls, marketing, loss prevention and other store functions.
• Own all guest escalations and provide timely resolution.
• Clearly communicate company objectives and priorities to team members with timely follow up.
• Stay up to date with new sales promotions and ensure guests receive a complete solution to meet current and future needs.

Pay will include a base rate of $21.92 per hour with uncapped earning potential through commission.

• Paid Training
• Premium Health, Dental, and Vision Insurance
• Paid Maternity Leave
• 401K Match
• Tuition Reimbursement
• 50% off Verizon Service
• VNation Disaster Relief
• Referral Bonus
• Diversity, Equity, & Inclusion Employee Resource Groups
• Frequent Contests
• Career Advancement Opportunities
• A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.

From a fun work environment to an inclusive culture, to amazing benefits, VNation is all about being part of a team that invests in you. Learn more here!

You thrive in a sales environment and enjoy developing and motivating a team. You set the bar high for achieving goals and know how to motivate others to reach them. You’re open to new ideas, relate well with a variety of people, and are attuned to others’ needs to ensure they can perform at their best. You know you’ve succeeded when your team is delivering.

• 1-3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role
• Management experience in a commissions-based sales environment
• Proven track record of achieving challenging team and individual sales goals
• Balanced multiple opposing priorities in a multifaceted environment
• Set goals, evaluated performance, and developed a high performing team
• Basic interview skills and enhanced…