Courier - Revenue Department - Part Time

THIS IS A PART TIME POSITION! Under the general supervision of the Revenue Manager, the employee provides personal courier services for the City. The employee picks up, transports, and distributes mail and packages to and from City departments and offices. The employee is also responsible for the safe and secure transport of monies for deposit. This job is considered security-sensitive and is subject to a pre-employment background check.

The following list was developed through a job analysis; however, it is not exhaustive and other duties may be required and assigned. A person with a disability which is covered by the ADA must be able to perform the essential functions of the job unaided or with the assistance of a reasonable accommodation.

Picks up, transports, and distributes City mail and packages in an efficient and timely manner.

• Checks with Mayor and Department Directors for requests, inquiries, and other pertinent information.
• Greets and interacts with various employees and departments.
• Coordinates with Department Directors to ensure completion of all required tasks.
• Performs visual inspection of vehicle prior to the start of the day.
• Drives to post office to collect packages and mail.
• Distributes mail and packages to various City departments, buildings and locations.
• Picks up and collects bank bags and secures in money for bank deposits.
• Drives to bank to make deposits.
• Tracks travel times and mileage.
• Fuels and refuels vehicle.
• Communicates with departments and employees.
• Provides customer service.
• Responds to requests and inquiries; provides information.
• Assists in solving problems, refers complex issues to supervisor.

Performs other job-related duties as required or assigned.

• Possess a high school diploma or GED; some college courses in business or related field are preferred.
• Minimum of five (5) years of previous work experience in customer service is required.
• Possess a current and valid driver’s license; must be insurable.
• Ability to pass a pre-employment background check.

(
* Can be acquired on the job)

• Knowledge of City rules, regulations, policies, and procedures.
• Knowledge of City geography, road, and bridge systems.
• Knowledge of safety rules including accident causation and prevention.
• Communication skills to effectively communicate internally and externally, both orally and in writing.
• Verbal skills to effectively communicate with co-workers, supervisors, the general public, over the telephone and two-way radio.
• Writing skills to develop professional letters, reports, and other materials using correct English, grammar, punctuation, and spelling.
• Listening skills to take accurate statements.
• Reading skills to understand and interpret City directives, procedures and instructions.
• Math skills to perform basic calculations (add, subtract, multiply, divide).
• Ability to analyze and solve problems.
• Ability to manage time.
• Ability to operate standard office equipment.
• Ability to use computers and office productivity software.
• Ability to maintain professional attitude.
• Ability to handle and account for monies.
• Ability to use a multiline telephone and two-way radio.
• Ability to deal with all contacts in a courteous and patient manner.
• Ability to handle upset or irate individuals.
• Ability to handle dynamic situations in a calm and courteous manner.
• Ability to maintain strict confidentiality dealing with personnel records.
• Ability to prioritize work projects and multi-task.
• Ability to organize files and work projects.
• Ability to work with little or no supervision.
• Ability to drive.

The work requires some physical exertion such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching or similar activities; recurring lifting moderately heavy items such as record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity.

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.