Wireless Sales Representative - AT&T Authorized Retailer

Wireless Sales Representative - AT&T Authorized Retailer at Prime Communications Inc

Full Time

Remote:
Yes
Telecommute:
Yes
Sponsor Visa:
No
Salary: $40,000.00 - $50,000.00

Prime Communications Inc. is AT&T's largest authorized wireless retailer in the United States, with almost 2,000 AT&T stores coast-to-coast. We are seeking a Retail Sales Consultant (RSC) to join our team as a brand ambassador, serving customers nationwide. The role involves demonstrating AT&T’s broad portfolio of products, services and entertainment options, and offering personalized solutions to meet customers’ evolving needs.

Full‑time Retail Sales Consultants earn a minimum base of $31,200 plus commission. Consultants can earn an average of $45,000 or more in total compensation in the first year when successfully meeting or exceeding sales goals. Commission is based on meeting outlined sales goals for a given market. Benefits include:

• New Hire Ramp Up Bonus payments for the first three months
• Training and opportunity to grow
• Supportive team environment
• Medical/Dental/Vision, paid time off, 401k and more
• Prime Scholars – Education benefit (tuition discount)
• Latest devices and discounts on wireless service plans
• First‑hand expertise sharing with customers
• Discounts on accessories and additional AT&T products and services

Retail Sales Consultants serve customers by demonstrating AT&T’s products and services and offering personalized solutions.

Key responsibilities include:

• Providing extraordinary customer service by being compassionate and understanding their needs
• Building value by offering tailored and thoughtful solutions to fit each person, family or business
• Representing the company and the AT&T brand with utmost professionalism and courtesy
• Assisting leaders with store operations and duties
• Cooperating with fellow RSCs to achieve a team approach to sales and customer service
• Achieving sales benchmarks and milestones (which can lead to bonus payment)
• Excelling in selling AT&T's products/services, including entertainment, as a full-service lifestyle solution
• Working with wireless leaders to stand out, serve and succeed within the local community

• Clear communication skills
• Attitude and technical aptitude – entrepreneurial spirit
• Commitment to exemplary customer service, honesty and integrity
• Background in retail sales helpful but not required
• At least 18 years old and legally able to work in the United States
• Ability to work a minimum of 32 hours per week, including evenings, weekends, and holidays
• Strong social media presence preferred
• Reliable transportation to location, off‑site trainings, and meetings
• Must live within 30 minutes of home store location; flexibility to work at multiple locations within a district as needed
• Ability to operate a personal computer, wireless equipment, copier and fax
• Maintain neat and professional appearance in accordance with Team Color policy
• Willingness and ability to complete sales flow accurately within AT&T system(s)
• Responsible handling of cash transactions in accordance with company policies and procedures
• Completion of all assigned AT&T & Prime trainings in a timely manner

• Ability to lift up to 10 pounds
• Ability to bend, squat and stretch for inventory and stocking
• Requirement to stand for long periods of time to provide excellent customer service
• Work in fast‑paced environment
• Follow instructions to completion
• Work under pressure, multi‑task and handle customer complaints or requests
• Adapt to fluctuating noise levels and varied sounds from multiple media sources/devices
• Problem solving under pressure

Job Type: Full‑time

Shift: 8 hour shift
Weekly day range:
Weekend availability