Law Firm Receptionist

We’re looking for an enthusiastic, energetic, professional Receptionist to join our team! The Law Offices of Brenton

C. McWilliams is an Estate Planning, Elder Law, and Probate law firm with several offices in Baldwin County, Alabama. We are excited to add another team member to help us deliver first‑class legal services to clients. Are you always hospitable, warm, and welcoming? Do you love helping people? Are you a positive person who would like to work in an enthusiastic team atmosphere?

Are you proactive and self‑motivated? We are looking for a Receptionist for our office in Fairhope, Alabama, who will provide a great first impression to potential and current clients, either on the phone or in person. This is a very important position. You’ll play a crucial role as the face and first point of contact with the law firm. Our office is open from 8‑5 Monday through Thursday, and 8‑4 on Fridays.

• Serving as the initial point of contact at the law firm, answering the phone and greeting in‑person visitors
• Checking in with clients and other individuals to gather information
• Maintaining records of communications
• Trips to the post office and other nearby locations
• Scheduling and confirming appointments, and maintaining calendars
• Communicating in writing, such as through emails, letters, and other correspondence
• Taking payments through a credit card system, scheduling appointments using scheduling software, managing the flow of prospective clients and current clients using client relationship management software, and using a case management system

• You must have a professional appearance and exceptional interpersonal skills
• Enjoy being warm, engaging, friendly, empathetic, and passionate about helping people solve problems
• Unwavering integrity, honesty, and trustworthiness, including the handling of confidential and sensitive information
• A willingness to do whatever it takes to help the team as a whole
• An ability to work independently with minimal supervision
• A positive attitude, driven to learn, grow, and always treat others with respect and professionalism
• A self‑starter who will address team and client needs in a quick and successful manner
• Proficiency with the use of a computer (tech‑savvy) and knowledge of computer programs such as saving documents in folders, typing, Word, Excel, Gmail, Google Drive, Google Calendar, and case management software
• Be willing to innovate more efficient ways of doing things and be open to change

• Full‑time, 40 hours per week • $24 hourly
• Individual health insurance is fully paid for by the firm
• Family health insurance is available through payroll deduction
• Dental and vision insurance is available through payroll deduction