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Tier 2 IT Support Technician; Part-Time/On-site
Job in
Fairfield, Butler County, Ohio, 45014, USA
Listed on 2026-01-27
Listing for:
VC5 Consulting
Part Time
position Listed on 2026-01-27
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Join a dynamic team where your skills in technical support can make a difference! We are seeking a dedicated Tier 1.5 Support Technician to provide exceptional support at our manufacturing and office site.
Key Responsibilities- Handle day-to-day support tickets with a focus on quick resolution and user satisfaction.
- Provide basic troubleshooting assistance in a Windows environment, while also supporting Apple tablet users.
- Collaborate closely with the on-site contact to ensure a seamless support experience for both office staff and manufacturing floor teams.
- Minimum of two years of experience in a technical support role.
- Certifications such as A+ and ITIL are preferred but not mandatory.
- Excellent customer service skills, especially dealing with non-technical users.
If you’re passionate about customer service and technical support, we invite you to apply and be part of our innovative team!
Location:
уть Fairfield, OH
Salary: $55,000 – $65,000
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