Patient Care Coordinator - Beacon Orth clinic Fairfield OH

Beacon Orthopaedics – Patient Care Coordinator

Beacon Orthopaedics, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Fairfield, OH. This entry‑level office role ensures smooth daily operations of the clinic and is ideal for individuals with excellent customer service skills and a willingness to learn.

• Core responsibilities:
  • Collect all money due at the time of service
  • Convert referrals into evaluations
  • Schedule patient visits
  • Provide customer service
• Create an inviting clinic atmosphere.
• Make welcome calls and monitor arrival rate through customer experience.
• Practice management:
  • Manage schedule efficiently
  • Manage document routing and non‑clinical documentation
  • Manage personal overtime, deposits, and caseload reporting
  • Monitor clinic inventory
• Training:
  • Attend required training with Territory Field Trainers for Raintree and other business process updates.
  • Complete quarterly compliance training.

• High School Diploma or equivalent
• Excellent communication skills, able to relate well to Business Office and Field leadership.
• Strong multitasking and organizational skills, able to meet deadlines with little supervision.
• Efficient time management and presentation skills as a team member.

• Annual paid Charity Day
• Medical, Dental, Vision, Life, Short‑Term and Long‑Term Disability Insurance
• 3‑week Paid Time Off plus paid holidays
• 401(k) with company match

• Indoor work environment with exposure to noise consistent with an indoor setting.
• Full‑time position, Monday–Friday, 40 hours per week with occasional evenings or weekends as needed.
• Sedentary work; ability to sit, stand, and use computer and other office equipment.
• Frequent repetitive typing and screen viewing.
• Occasional walking, standing, and moving weights up to 20 lbs.

This job description is not an all‑inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

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Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.