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Customer Experience & Operations Lead

Job in Fairfield, Butler County, Ohio, 45014, USA
Listing for: Standex International Corporation
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
A global industrial growth company is seeking a Customer Care Manager to oversee day-to-day operations of customer care, including Inside Sales and Customer Service. The role requires leadership in managing processes and systems to ensure high-quality customer experiences. Key responsibilities include analyzing feedback, improving efficiency, and fostering a customer-centric culture. Candidates should have a Bachelor’s degree and experience in customer service and ERP systems.
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