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Customer Service Rep Ecommerce

Customer Care Specialist — Ecommerce & Shipments

Job in Fairfield, Essex County, New Jersey, 07004, USA
Listing for: Caffe Borbone America Corp.
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Ecommerce
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A coffee company is seeking a Customer Service Representative to act as a liaison between the business and its customers, including walk-in clients and e-commerce shoppers. The ideal candidate will manage customer inquiries related to order processing and shipment coordination. Key responsibilities include addressing inquiries, troubleshooting issues, and ensuring a professional experience for customers. Strong communication and problem-solving skills are essential, along with proficiency in Microsoft Excel and ERP systems.

Experience with Amazon and Walmart is a plus.
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