Maintenance General Manager

Overview

Felner Corporation is seeking a highly organized, proactive Maintenance General Manager to lead and execute our growing maintenance services platform. This role is responsible for end-to-end operations, including property inspections, daily work-order execution, estimating, technician utilization, subcontractor management, hiring, client relationships, and revenue growth. The ideal candidate has strong technical trade, property management, or facilities management experience and can confidently interface with property managers, boards, owners, technicians, and subcontractors.

This role carries direct accountability for performance metrics and reports to the Company President.

• Sales, Growth & Client Relations:
  Drive month-over-month revenue growth and increased proposal conversion.
• Sales, Growth & Client Relations:
  Build strong internal relationships with property managers, demonstrated by an increase in both the number of managers submitting work and total project volume.
• Sales, Growth & Client Relations:
  Perform regular job site inspections and field audits; spend consistent time in the field with technicians.
• Sales, Growth & Client Relations:
  Inspect a minimum of 10 properties per week and train others to identify repair opportunities while on site.
• Sales, Growth & Client Relations:
  Produce and submit at least three (3) proposals per week valued at $1,000+.
• Sales, Growth & Client Relations:
  Identify and pursue new maintenance and project opportunities.
• Sales, Growth & Client Relations:
  Participate in community budgeting processes and sell recurring preventative maintenance programs (dryer vent cleaning, gutter cleaning, power washing, roof inspections, pool/clubhouse open/close, etc.).
• Sales, Growth & Client Relations:
  Maintain strong relationships with community association boards and property owners.
• Operations & Team Management:
  Ensure each technician is scheduled for 40+ billable hours per week.
• Operations & Team Management:
  Manage daily scheduling and dispatch to maximize productivity and minimize drive time.
• Operations & Team Management:
  Coordinate work to ensure contractual compliance and service quality.
• Operations & Team Management:
  Build, negotiate, and manage a reliable subcontractor network.
• Operations & Team Management:
  Oversee hiring, onboarding, and training of technicians.
• Operations & Team Management:
  Review, audit, and approve work orders and documentation in Quickbase.
• Operations & Team Management:
  Ensure accurate, competitive, and timely billing.
• Operations & Team Management:
  Provide direction and workflow oversight to a virtual administrative team member.

• Experience in property management, facilities management, or a related technical trade.
• Proven track record of building and maintaining strong relationships with property managers, boards, and owners.
• Skilled in conducting thorough property inspections and identifying maintenance opportunities.
• Experience in managing and training teams.
• Proficiency in scheduling and dispatching.

$80,000 annually