Residential Shift Supervisor

Job listing expires January 31, 2026.

By joining the San Diego Center for Children, you will empower children and families through transformative mental health care and educational services. Our vision is to inspire a world where children and families live joyful, healthy lives. We serve over 1,000 people every day – are you ready to make an impact?

Join us – and work with purpose!

POSITION BENEFITS

• Team-oriented, multidisciplinary approach
• Ongoing, high-level learning and development opportunities
• Culturally diverse environment
• Joint Commission Accredited Organization
• Retirement savings plan: 403(b) – with employer match up to 3%
• Generous paid time off (vacation, sick leave, holidays)
• Wellness programs
• EAP – Employee Assistance Program
• Employee discounts for those pursuing a higher education
• Employee recognition program
• Opportunities for career advancement
• May be eligible for state or federal loan forgiveness programs for work with underserved populations
• All offsite programs have a bonus structure

The Shift Supervisor carries out the mission of San Diego Center for Children and the treatment philosophies and approaches as they pertain to day-to-day operations of running a children’s residential program. The Shift Supervisor will oversee compliance of Title 22 Regulations, Behavioral Health Services and Joint Commission. This includes direct supervision/training of the direct care Residential Support Specialists. In conjunction with the Program Managers, the Shift Supervisor will ensure implementation of treatment plans for each youth, and maintenance of a therapeutic environment within the residential program.

In addition, this position coordinates a variety of activities for children/youth, implements the program structure, and acts as a liaison with the education component. Responsible for carrying out supervisory responsibilities in accordance with organization’s policies and applicable laws.

• Provide leadership, supervision, accountability, vision, and support for training employees and initiatives across agency.
• Collaborates across all departments on program implementation, capacity building and quality improvement initiatives.
• Communicate with Intake Manager and/or Coordinator and Therapists regarding new intakes
• Provide ongoing observation and input to Counselors regarding their work performance. Complete performance evaluations for Counselors who work in the unit under the Shift Supervisor’s charge. Complete monthly observation reports and follow protocols around the data measures to ensure feedback is consistent across all shift supervisors.
• Helps to identify, implement, and measure quality practice outcome goals across the residential program.
• Manages, facilitates, and supports residential program needs by keeping up to date on best practices, trends and policies related to human service workforce development.
• Monitors and assesses effectiveness of pre-service training and ongoing training modules or direct care staff.
• Oversight of correspondence with direct care staff.
• Ensures maintenance of training plans and records required by regulatory and contractual requirements, accreditation standards, employment law, and organizational policies. (STRTP, GH, BHS, Joint Commission).
• Ensures preparation of monthly, quarterly and end of the year training reports as required by licensing, contract, and accreditation requirements.
• Develops and maintains a professional resource library (on SharePoint).
• Assures monitoring of the direct care scheduling, hiring, termination, recruitment, and any disciplinary actions as needed.
• Plans and Develops training modules for the expansion of programs and agency growth.
• Make certain all Counselors maintain the physical plant in safe, clean, and good working order. Ensure that all residential cottages/units meet the Center’s policies, procedures, and Title 22 and STRTP regulations. Coordinate physical plant or cottage repair priorities with facilities staff and Program Manager.
• Assist the treatment team in milieu program planning. Ensure Counselors carry out the programing and requirements (i.e., program schedules, program statement, weekly treatment…