BIA Customer Service Agent; personal lines

Overview

As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut, writing over $100 million in premium. Bearingstar offers competitive salaries, bonus above commission, excellent benefits, and strong training and development programs. We are currently searching for Customer Service Agents to join us in our Fairfield, Connecticut location. The ideal candidate will have experience with Personal lines of Insurance and a CT Property and Casualty license is required to perform this role.

The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Provide counsel and advice on new and/or additional insurance needs, explaining coverages and types of policies. Identify risk exposures, qualifying potential prospects. Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders. Act as the first line of contact in the reporting and assignment of claim information for designated policyholders.

Resolve general customer inquiries.

Experience with in the Personal Lines insurance industry is a plus, and a Connecticut Property & Casualty insurance license is required to perform this position. Customer Service and some Sales skills are a must. The ideal candidate will have excellent interpersonal, oral and written communication skills. We are looking for a self-starter who can work independently as well as being a team player.

Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $57,500 ($29.00 an hour) - $64,350 ($33.00 an hour) based on a variety of factors including, but not limited to, relevant skills and experience. We offer a “home-town” insurance setting with all the benefits of a corporation including competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more.

In addition, you are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more.

Please note:

The advertised pay range is not a guarantee or promise of a specific wage.

Our work schedule is 37.5 hours per week. This role includes eligibility for a profit share bonus program, and other benefits described above.