Medical Office Assistant

Overview

Medical Office Assistant needed in a fast-paced gastroenterology practice to provide exceptional patient care and support smooth office operations and patient experience.

• Schedule procedure and office visit appointments in line with established policies and scripting.
• Update insurance and demographic information when scheduling appointments.
• Obtain cardiac clearance for patients scheduled for procedures when necessary and ensure documentation is obtained.
• Assist with general office functions as requested by supervisors or managers, supporting other staff members to ensure proper patient care.
• Answer incoming phone lines, take clear messages, and route them to the correct provider or employee.
• Compose, process, and follow up on electronic messages and alerts.
• Maintain familiarity with providers  preferred preparation procedures.

• Proficiency in customer service and healthcare-related tasks.
• Experience with inbound calls, medical scheduling, and patient scheduling.
• Knowledge of Microsoft Office, EPIC, and electronic medical records (EMR).
• Ability to verify insurance and schedule appointments.
• Strong verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent problem-solving skills and multitasking abilities.
• Ability to function well in a high-paced and at times stressful environment.

• High school diploma or equivalent.
• At least 2 years of related experience required.
• Proficiency in EPIC.
• Medical office experience is required; GI experience is a plus.

Work within a busy outpatient GI medical practice, providing top-notch patient care. The schedule offers up to 24 hours a week, with flexibility to work on busy days such as Monday, Wednesday, and Thursday from 7:45 AM to 5:00 PM. The environment is fast-paced, with multiple calls and patient interactions daily. The ideal candidate will be warm, inviting, and a strong team player, dedicated to ensuring that all patients receive the highest level of care.

This is a permanent position based out of Fairfield, CT.

The pay range for this position is $19.00 - $24.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace type:
This is a fully onsite position in Fairfield, CT. Final date to receive applications:
This position is anticipated to close on Jan 31, 2026.

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccom for other accommodation options.