Student Financial Assistance - Assistant Director for Student Financial Assistance

Student Financial Assistance - Assistant Director for Student Financial Assistance

5151 Park Ave, Fairfield, CT 06825, USA

Posted Friday, January 23, 2026 at 5:00 AM

As one of the nation’s largest Catholic universities and among the fastest-growing private doctoral institutions in the U.S., Sacred Heart University is a national leader in shaping higher education for the 21st century. SHU offers more than 100 undergraduate, graduate and doctoral programs on its Fairfield, Conn., campus. Sacred Heart also has a campus in Dingle, Ireland, and offers online programs.

Nearly 10,000 students attend the University’s nine colleges and schools:
College of Arts & Sciences;
School of Communication, Media & the Arts;
School of Social Work;
School of Performing Arts;
College of Health Professions; the Isabelle Farrington College of Education & Human Development; the Jack Welch College of Business & Technology;
School of Computer Science & Engineering and the Dr. Susan L. Davis, R.N., & Richard J. Henley College of Nursing. Sacred Heart, a Laudato Si’ campus, stands out from other Catholic universities as it was established to be led by the laity. This contemporary Catholic university is rooted in the rich Catholic intellectual tradition and the liberal arts and, at the same time, cultivates students to be forward thinkers who enact change—in their own lives, professions and in their communities.

The Princeton Review includes SHU in its Best 391 Colleges: 2026 Edition and Best Business Schools: 2025 Edition. Sacred Heart is home to the award-winning, NPR‑affiliate station, WSHU Public Radio; a Division I athletics program and an impressive performing arts program that includes choir, band, dance and theatre.(Use the "Apply for this Job" box below)..edu

Only applications submitted through the official Careers at SHU site will be accepted for employment consideration. If you are viewing this job advertisement through a different site, please visit Careers at SHU to submit a formal application.

Qualified candidates are invited to submit a complete application and resume via our online application system. A cover letter or statement of interest is also preferred for all staff positions.

Sacred Heart University complies with all federal and state employment laws and regulations. Applicants must be lawfully authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position.

Assists in the development and maintenance of departmental databases, including daily electronic and paper communications. Responsible for general counseling of students/parents and ensures effective collaboration and SFA front office to maintain compliance and exceptional service. Additionally assists with management of a federal and university funded student employment program.

The Assistant Director must project a positive public relations image and must be responsive to the goals and objectives of the University.

• General student financial aid counseling, including alternative financing and scholarship searches.
• Provides support for data integration/transmission, file maintenance, data entry, and organizing paperless system.
• Assist in daily office communications such as; paper and electronic award communications, missing information emails, answering phones, SFA emails, and greeting walk‑ins.
• Oversee work study and student employment programs for 3,500+ students, managing payroll of $6M+ from federal and university funds.
• Monitor and troubleshoot Dayforce payroll system; liaise with Payroll and IT as needed.
• Ensure accurate and timely communication regarding work study eligibility, renewals, and compliance.
• Support loan coordinators in their administration and processing student loan programs, ensuring accuracy, compliance, and timely completion of related tasks.
• Check activities and transactions with the Office of Student Accounts.
• Assist in training graduate assistants and support staff.
• Participate in all SFA Office and Divisional activities including but not limited to University Open Houses, Admitted Student Days, Orientation,…