More jobs:
Customer Service II – Bilingual
Job in
Fairfield, Fairfield County, Connecticut, 06828, USA
Listed on 2026-03-11
Listing for:
Sacred Heart University
Full Time
position Listed on 2026-03-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
and the job listing Expires on March 11, 2026
- Contact center role supporting internal Abbott employees.
- Assistance with Workday system, policy questions, and data changes
- Handle emails, chats, web forms, phone calls, and Teams appointments.
- Provide support for Spanish-speaking employees, especially from Puerto Rico.
- Use the ticketing system (Service Now) and Workday for updates.
- Strong typing and technology skills.
Skills:
- Experience with the Workday system.
- Experience with Service Now ticketing system
- HR background or degree in HR
- A degree is preferred but not required.
- Open to candidates with customer service or HR backgrounds.
- Medical and Prescription Drug Plans
- Vision Plan
- Health Savings Account (for High-Deductible Health Plans)
- Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)
- Supplemental Life Insurance
- Short-Term Disability (coverage varies by state)
- Long-Term Disability
- Critical Illness, Hospital coverage, Accident Insurance
- Met Life Legal, Met Life , and Met Life Pet Insurance
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