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Client Relations Specialist

Job in Fairfield, Fairfield County, Connecticut, 06828, USA
Listing for: Sacred Heart University
Full Time position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Spanish Customer Service
  • Administrative/Clerical
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

and the job listing Expires on February 6, 2026

Client Relations Specialist

Essential Responsibilities:
  • Contact potential clients daily to obtain pertinent information for their claim, complete the intake process, and assist the client in filling out necessary legal documents.
  • Maintain accurate records of client interactions and their claim progression.
  • Responsible for follow-up appointments with clients and correspondence to clients via phone calls, emails, and texts.
  • Learn and fully utilize the programs and databases used in the Client Relations Specialist position.
  • Empathy, Patience, and Consistency
  • Adaptability and Good Time Management
  • Clear Communication (Oral and Written), Follow-up, and Organization
  • 1+ year of Customer Service/Sales experience preferred
  • 1+ year of Data Entry/Clerical experience preferred
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